Client advisor Jobs in Anaheim, CA

Position Summary

The Admissions Advisor is a key member of the admissions team, serving as a trusted advisor to prospective students and their families to guide them through the admissions lifecycle — from initial inquiry to orientation. This position serves as the first point of contact for prospective students, educating them on our programs, asking insightful questions to determine fit, and supporting them each step toward enrollment. This position is best suited for those who have strong abilities engaging with people from various backgrounds, are able to build rapport and have the knowledge, maturity and ethics to help guide individuals who are pursuing higher education.

Responsibilities

• Respond to inquiries from phone, email, web, and in-person contacts in a timely and engaging manner
• Build rapport with prospective students by clearly communicating program information and answering questions
• Schedule and manage applicant meetings and appointments in the student information system and other CRM systems
• Conduct consultative interviews to understand applicant goals and align them with appropriate programs
• Provide accurate guidance so applicants can make well-informed enrollment decisions
• Share promotional materials and outcome information in alignment with school policies
• Coordinate admissions assessments and assist applicants with next steps, including orientation
• Maintain complete and accurate admissions records in the school's systems
• Monitor progress of new students through the first weeks of classes in coordination with Student Services
• Meet performance goals related to service quality, enrollment outcomes, and reporting
• Attend team meetings and represent the institution at selected school events and activities
• Contribute to a positive educational environment rooted in integrity, accountability, professionalism, and teamwork
• Perform additional duties as assigned to support departmental success

Qualifications

• Bachelor's degree from an accredited college or university (technical field preferred)
• 2+ years of experience in admissions, customer service, outreach, or related roles
• Excellent interpersonal and communication skills
• Strong organizational skills with attention to detail
• Proficiency with web-based applications and business software
• Demonstrated professionalism, respect, and integrity with students, families, and colleagues
• Ability to learn quickly and adapt in a student-centered environment
• Proven ability to engage with diverse populations and maintain confidentiality
• Strong ethical judgment in advising decisions

Our Culture

SCIT is an established, vibrant and growing college with a bold vision of being a leader in producing technical talent. We promote a collaborative, mission-driven work environment that demands teamwork, integrity, professionalism and accountability.

Work Schedule

• 40 Hours/week
• Mondays-Thursdays 10am-7pm and Fridays 9am-6pm (Except Holidays)
• On-Site