Compri ConsultingGreenwood Village, CO, United States
11 days ago
Job type
Temporary
Job description
Compri Consulting’s client is hiring a Senior Content Design Manager for a 6+ month contract located in Greenwood Village, CO. Hybrid onsite 3 days a week
Summary :
The Senior Content Design Manager will partner with a cross-functional team and will effectively prioritize work to align the content strategy with the overall product vision and roadmap for the customer and associate digital channels. This role will also be responsible for managing and executing the delivery of our content management system, migrating from the old on-prem platform to the new CMS in the cloud.
Responsibilities :
Define and execute an overall content strategy across our digital channels to create an intuitive, self service solution for our customers.
Own and manage the implementation of our content management system including content modeling, planning, execution and migration.
Partner with UI / UX designers, digital product and technology to build delightful user experiences, both internal and external, from the ground up and shape the product roadmap
Own and manage content types focused on products targeted on internal and external users. (ex; product content, UI / UX content, help text, customer notifications, support, etc.)
Define the tone of voice for the customer content to ensure we are communicating in a language that resonates with our customer base.
Qualifications :
Bachelors degree in business, communications or related field
8+ years experience helping people through understandable Content Design, Strategy and UX Writing.
4+ years of professional experience in copywriting and editing.
Excellent English language skills, including knowledge of grammar and style.
Ability to turn financial product and service’s content into simple and engaging customer language.
Proficient in content management tools (e.g. Drupal, WordPress, Wix)
Familiarity working with compliance and legal teams during the content development and approval process.
A portfolio or selection of writing samples and past work to share.