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Content strategist Jobs in Raleigh, NC

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Content strategist • raleigh nc

Last updated: 8 days ago
Client Service Associate

Client Service Associate

GrahamRaleigh, NC
Quick Apply
REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...Show moreLast updated: 30+ days ago
  • Promoted
Stock / Options Trader - Remote

Stock / Options Trader - Remote

Maverick FXCary, North Carolina
Maverick Trading, a 26-year old proprietary trading firm, is looking to hire experienced (5+ years) and entry-level (1+ years) equity and option traders. We are a global team, united by the common g...Show moreLast updated: 30+ days ago
Region Coordinator CBUSA (Work From Home)

Region Coordinator CBUSA (Work From Home)

BuildertrendRaleigh, North Carolina, US
Remote
Full-time
Remote – Must be located in Kansas or Oklahoma.As a Region Coordinator, you’ll play a vital role in supporting CBUSA's regional leadership, ensuring builders and vendors thrive in our industry-lead...Show moreLast updated: 30+ days ago
  • Promoted
Any Position

Any Position

CostcoRaleigh, NC, US
Full-time
Hiring Opportunities May Include : .Cashier Assistant • Food Service Assistant • Stocker • Service Deli Assistant • Gas Station Attendant • Member Service Assistant • Tire Installer • Cashier.For add...Show moreLast updated: 23 days ago
Insurance Customer Service Representative

Insurance Customer Service Representative

VirtualVocationsRaleigh, North Carolina, United States
Full-time
A company is looking for a Customer Service Representative, Insurance.Key Responsibilities : Engage with customers via phone, email, and chat to understand their travel insurance needsEducate custome...Show moreLast updated: 8 days ago
B2B Outside Sales Representative

B2B Outside Sales Representative

Horizon Payments LLCRaleigh, North Carolina
Quick Apply
B2B Outside Sales Representative.Location : 100% Remote (Field-Based, Not Work-from-Home).Job Type : 1099 Independent Contractor. Compensation : Commission-Based + Daily Bonuses.Horizon Payments is a h...Show moreLast updated: 30+ days ago
WFH Client Service Rep - $250 bonus after training

WFH Client Service Rep - $250 bonus after training

NexRepRaleigh, North Carolina
Remote Customer Service Representative.Remote, W-9 (Independent Contractor).Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping pati...Show moreLast updated: 30+ days ago
Client Service Associate

Client Service Associate

GrahamRaleigh, NC
30+ days ago
Job type
  • Quick Apply
Job description

Position : REMOTE - Client Service Associate

Status : Full-Time Hourly (40 hours)

Hours : Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch

  • P henomenal customer service, written, and verbal communication skills

ABOUT THE ORGANIZATION :

This is a temporary, REMOTE – Client Service Associate opportunity with the possibility of becoming a permanent position based on business needs. The Client Service Associate plays a pivotal role in providing fast, friendly support to clients. This role is essential as it serves as the primary point of contact for clients, ensuring their inquiries and problems are addressed promptly and effectively. The Client Service Associate acts as an advocate for our clients, connecting them with the necessary resources and providing valuable feedback to improve our products and services.

Note :

This is not a call center position. On an average day, you will have approximately 20 calls. The majority of communication between the Client Service Associate and the client is done through email or chat.

COMPENSATION & BENEFITS :

  • Temporary job opportunity in a very reputable organization
  • Paid Sick Time
  • Paid Vacation
  • Health insurance, medical and dental
  • Free FinFit Financial Wellness Benefit
  • Free Personal Financial Training Library Benefit
  • Shopping Discount Program, Workplace Advantage
  • Employee Assistance Program
  • Counseling
  • Legal & Financial Consultations
  • Pharmacy Discount Card

    • ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

  • Provide fast and friendly support to clients, addressing inquiries and resolving issues in a timely manner.
  • Understand client inquiries and problems thoroughly, troubleshoot effectively, and deliver optimal solutions.
  • Act as the primary point of contact for clients who do not have a dedicated support person assigned to their accounts.
  • Advocate for clients' needs and preferences within the organization, ensuring their voices are heard and their concerns are addressed.
  • Connect clients with the appropriate resources and departments to resolve issues and fulfill requests.
  • Gather and report client sentiment and feedback to relevant stakeholders, contributing to the improvement of products and services.
  • Collaborate with other teams within the organization to ensure seamless client experiences and effective problem resolution.

    • EXPERIENCE AND REQUIRED QUALIFICATIONS

  • Exceptional communication skills, both written and verbal
  • Strong organization and filing abilities.
  • Strong organizational skills with a keen attention to detail
  • Proficiency in Microsoft Office Suite, particularly Excel and Word
  • Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
  • Previous experience in a customer support role preferred.
  • Strong computer literacy (email, word processing, video conferencing,
  • online research, CRM, and software navigation.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

    • PHYSICAL DEMANDS

  • This position routinely utilizes standard office equipment such as laptops, computers, phones, photocopiers, and filing cabinets, in a home office as well as an in-person office environment.
  • Ability to lift / move up to 20 pounds.
  • This position is generally performed in a professional office setting; 70% sitting, 20% standing, and 10% walking.
  • The physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.

    • GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.

    Additional information :

    Employment type : Contract