Customer service consultant Jobs in Alexandria, VA
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Customer service consultant • alexandria va
Last updated: 1 day ago
Customer service agents manage customer calls using multi-line telephone systems.They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer...Show moreLast updated: 23 days ago
Customer Service Representative.Contract to potential hire (depending on budget and performance).Monday-Friday | Standard business hours | Full-time.
This position is eligible for medical, dental, v...Show moreLast updated: 30+ days ago
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.
Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
Accenture Song Customer Support Expert.Accenture Song accelerates growth and value for our clients through sustained customer relevance.
Our capabilities span ideation to execution : growth, product ...Show moreLast updated: 1 day ago
This job connects the evolving needs of clients with the developments in organizational business strategy and operations.
The incumbent is responsible for building relationships with internal subjec...Show moreLast updated: 23 days ago
Service Center Oxon Hill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properl...Show moreLast updated: 23 days ago
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written.
Job will entail answering and responding to both...Show moreLast updated: 30+ days ago
Remote Financial Education Consultant.For over six decades, we've been proud to stand beside working families across North America, partnering with labor unions, credit unions, and professional ass...Show moreLast updated: 30+ days ago
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 30+ days ago
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
Accenture Song accelerates growth and value for our clients through sustained customer relevance.Our capabilities span ideation to execution : growth, product and experience design; technology and e...Show moreLast updated: 3 days ago
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...Show moreLast updated: 30+ days ago
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...Show moreLast updated: 30+ days ago
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago
Collision Estimators by handling drop-offs, mapping / marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effect...Show moreLast updated: 23 days ago
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...Show moreLast updated: 30+ days ago
Customer Service
Nissi GroupDistrict Heights, MD, United StatesFull-time
Customer Service Representative
Addison GroupAlexandria, VA, United StatesFull-time
- Promoted
Customer Service Representative
U-HaulCapitol Heights, MD, USFull-time
Customer Service Associate
Roses Discount StoresDistrict Heights, MD, United StatesFull-time +1
- Promoted
Customer Experience & Service Transformation Management Consultant - Products
Virginia StaffingWashington, DC, USFull-time
Customer Strategy Consultant
Highmark HealthWashington, DC, United StatesFull-time
Customer Service Consultant
Caliber CollisionOxon Hill, MD, United StatesFull-time
- Promoted
Customer Service
LowesFalls Church, VA, United StatesFull-time
Customer Service
Professional Moving & Storage INCWashington, DC, United StatesFull-time
- Promoted
Customer Service Associate
Spade RecruitingWashington, DC, USFull-time
Customer Service Representative
Family DollarTemple Hills, MD, USAFull-time
Customer Service
SimplecleanzWashington, DCFull-time
Quick Apply
Customer Experience & Service Transformation Management Consultant - Products
AccentureArlington, VA, United StatesFull-time
- Promoted
Customer Service
TradeJobsWorkforce22201 Arlington, VA, USFull-time
- Promoted
Customer Service
TradeJobsWorkForce22214 Arlington, VA, USFull-time
Customer Service
PackEmStackEmWashington, DCFull-time
Quick Apply
Customer Service Representative
AmazonAlexandria, VA, USAFull-time
Customer Service Consultant
Caliber Collision CentersOxon Hill, MD, United StatesFull-time
Customer Service Associate
WalmartFort Washington, MD, USAFull-time
- lead software engineer (from $ 139,375 to $ 245,700 year)
- database engineer (from $ 124,197 to $ 245,700 year)
- senior database administrator (from $ 118,500 to $ 245,700 year)
- psychiatrist (from $ 200,000 to $ 242,500 year)
- oracle database administrator (from $ 195,750 to $ 236,925 year)
- business operations manager (from $ 70,000 to $ 234,900 year)
- inspection (from $ 65,000 to $ 234,900 year)
- associate dentist (from $ 25,000 to $ 230,000 year)
- software engineering manager (from $ 195,000 to $ 226,156 year)
- emergency medicine physician assistant (from $ 200,000 to $ 225,000 year)
- Chicago, IL (from $ 45,000 to $ 145,790 year)
- Phoenix, AZ (from $ 29,250 to $ 131,050 year)
- Minneapolis, MN (from $ 27,300 to $ 124,585 year)
- Philadelphia, PA (from $ 100,500 to $ 114,248 year)
- San Francisco, CA (from $ 40,219 to $ 100,500 year)
- San Diego, CA (from $ 44,720 to $ 100,500 year)
- Los Angeles, CA (from $ 28,275 to $ 100,500 year)
- New York, NY (from $ 31,200 to $ 100,350 year)
- Jacksonville, FL (from $ 41,600 to $ 90,892 year)
- Milwaukee, WI (from $ 24,375 to $ 87,030 year)
The average salary range is between $ 31,200 and $ 69,868 year , with the average salary hovering around $ 38,975 year .
Customer Service
Nissi GroupDistrict Heights, MD, United States23 days ago
Job type
- Full-time
Job descriptionHigh school diploma or equivalent 1+ year(s) of customer service experience preferred Proficient in Microsoft Office, including Word, Excel, and Outlook Ability to read, understand, interpret, and explain transit system operation rules, regulations, policies, phases and routes Basic math, writing, and computer skills Ability to communicate via telephone with clear speech, pleasant tone, and proper etiquette Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills- -Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Diversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce. Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works efficiently. Adaptability Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance / Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings on time. Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Continually required to sit Continually required to utilize hand and finger dexterity and / or use of a keyboard Continually required to talk and listen Continually required to utilize computer screen Occasionally required to lift / push / carry items less than 25 pounds
SUMMARY
Customer service agents manage customer calls using multi-line telephone systems. They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer complaints and questions. The customer service team partners with dispatch to identify problems with service and communicate changes to customers. They also provide critical administrative support to multiple departments.
DUTIES & RESPONSIBILITIES
- Handle customer inquiries and complaints
- Provide service and transfer information to help customers plan trips
- Identify schedule conflicts impacting on-time performance
- Maintain an accurate call log
- Clearly and accurately document issues
- Maintain a clean and well-organized work area
QUALIFICATIONS
COMPETENCIES
PHYSICAL DEMANDS