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Remote Customer support Jobs in Houston, TX

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Customer support • houston tx

Last updated: 2 days ago
Customer Support Representative

Customer Support Representative

eatOS POS Inc.Houston, Texas, United States
Full-time
Quick Apply
JOB DESCRIPTION : Customer Support Representative .At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landsca...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

Hustle Notice BizHouston, TX, United States
Full-time
We are seeking a dedicated and enthusiastic Customer Support Specialist to join our dynamic team.In this role, you will be the first point of contact for our customers, and you will play a crucial ...Show moreLast updated: 2 days ago
  • Promoted
Customer Support Consultant

Customer Support Consultant

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Customer Support Consultant.Key Responsibilities Provide exceptional customer support via calls, chats, and emails Build positive and long-lasting relationships with c...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

MetrohmHouston, TX, United States
Full-time
Herisau, Switzerland), is a global leader in high-precision laboratory instruments and chemical analysis solutions.You'll be the frontline support for internal and external customers, handling inqu...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Agent - #34719

Customer Support Agent - #34719

Manila RecruitmentHouston, TX, US
Full-time
Our client is an Australian-based company that has built workflow and automation software for mortgage brokers.It was developed by a top-producing mortgage broker, for mortgage brokers who want to ...Show moreLast updated: 9 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

TradeJobsWorkforce77218 Houston, TX, US
Full-time
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

HiregyHouston, TX, United States
Full-time
JOB ID 22598 – Customer Support Specialist.Location : Houston, Texas, 77034 – WFH Options.Approximately (3) days required onsite. Summary : This is a B2B (business to business) customer support role, ...Show moreLast updated: 6 days ago
Customer Support Associate

Customer Support Associate

The Home DepotHouston, TX, United States
Full-time
As a Customer Support Associate, you will play a crucial role in enhancing the customer experience in our retail environment. Your responsibilities will include : .Ensuring a seamless order fulfillmen...Show moreLast updated: 5 days ago
  • Promoted
Remote Customer Support Represemtative

Remote Customer Support Represemtative

Jobs for HumanityHouston, TX, US
Remote
Full-time
Remote Customer Support Representative.OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil dril...Show moreLast updated: 21 days ago
Customer Support Engineer

Customer Support Engineer

DNVHouston, TX, United States
Full-time
Digital Solutions group is seeking a .The responsibilities for this role are answering installation, licensing and environment questions for our desktop and web-based products.The successful candid...Show moreLast updated: 30+ days ago
Customer Support Specialist

Customer Support Specialist

LPC Personnel, IncHouston, TX, United States
Full-time
We’re currently adding several.In this role, you’ll be the first point of contact for customers, helping to answer questions, resolve concerns, and ensure a smooth experience from start...Show moreLast updated: 10 days ago
Customer Support Specialist

Customer Support Specialist

DealerBuiltHouston, TX, United States
Full-time
At DealerBuilt, we empower people to achieve their unique ambitions.DealerBuilt is a portfolio of automotive dealership SaaS brands including Lightyear, Oplogic, iService, and Vistadash.Our portfol...Show moreLast updated: 3 days ago
  • Promoted
Customer Success Support Specialist

Customer Success Support Specialist

Kahuna Workforce SolutionsHouston, TX, United States
Full-time
Customer Success Support Specialist.Kahuna’s customers, ensuring every interaction drives value and confidence in our platform. You’ll take obsessive ownership of each support case from intake throu...Show moreLast updated: 6 days ago
Customer Support Representative

Customer Support Representative

Eaton CorporationHouston, Texas, USA, 77040, Texas, United States
Full-time
Eaton’s ES AMER ARS PDCAD division is currently seeking a Customer Support Representative.This is an onsite position based at our Houston, TX service facility.In this role, you will...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

LPC PersonnelHouston, TX, United States
Full-time
We’re currently adding several.In this role, you’ll be the first point of contact for customers, helping to answer questions, resolve concerns, and ensure a smooth experience from start to finish.M...Show moreLast updated: 6 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Volaris GroupHouston, TX, US
Full-time
Customer Service Representative.Job Summary : We are growing and hiring Customer Service Representatives to manage incoming customer queries and field questions regarding policy information.You will...Show moreLast updated: 11 days ago
Head of Customer Support

Head of Customer Support

ConfidentialHouston, TX, United States
Full-time
Innovative fuel app for the trucking industry.Transportation / Trucking / Railroad.The Company is seeking a Head of Customer Support to lead its 24 / 7 support organization, driving operational excellenc...Show moreLast updated: 2 days ago
Bilingual Customer Support Representative

Bilingual Customer Support Representative

Pacer GroupHouston, TX, United States
Full-time
Position Title : Bilingual Customer Support Representative.The Customer Service Representative (CSR) serves as the primary point of contact for members, providers, and partners.This role is responsi...Show moreLast updated: 3 days ago
Customer Support Representative

Customer Support Representative

Crush City InnovationsHouston, Texas, United States
Full-time
Crush City Innovations is a fast-growing company in Houston, TX, dedicated to delivering innovative solutions and top-tier customer experiences. We represent exciting new clients across multiple ind...Show moreLast updated: 30+ days ago
People also ask
Customer Support Representative

Customer Support Representative

eatOS POS Inc.Houston, Texas, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

JOB DESCRIPTION : Customer Support Representative

WHO WE ARE :

At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow.

WHAT WE ARE LOOKING FOR :

We are seeking a qualified and experienced Customer Support Representative to join our dynamic team.

KEY RESPONSIBILITIES :

  • Responsibilities as a Customer Support Representative , you will be responsible for ensuring the delivery of exceptional customer service and support through our cloud-based technology solutions.
  • You will work closely with cross-functional teams to develop and implement effective strategies for customer engagement and satisfaction, focusing on mobile and web-based applications.

KEY RESPONSIBILITIES :

  • Obtain all relevant information to handle product and service inquiries.
  • Deal directly with customers either by telephone or electronically.
  • Provide remote support to our customers.
  • Create customer satisfaction in every call / chat that comes into the system.
  • Making outbound sales and scheduling demos for our inside sales agents.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Direct requests and unresolved issues to the designated resource.
  • Record details of inquiries, comments, and complaints.
  • Maintain a customer database.
  • Communicate and coordinate with internal departments.
  • PREFERRED QUALIFICATION :

  • Previous documented SaaS Experience.
  • At least 1 year of experience in customer-facing roles (Customer Service or Customer Success).
  • Excellent interpersonal verbal and written communication skills.
  • Ability to work independently, a positive attitude and a team player mentality.
  • Proficiency in MS Office applications.
  • Excellent customer-focused service skills.
  • Attention to detail, aptitude for learning and a passion for solving problems.
  • Basic proficiency in all common office technology and general computer savvy-ness.
  • Basic proficiency in Microsoft Suite, Zoom, Basecamp, TimeDoctor and Google Drive.
  • Effective writing and communication skills.
  • Ability to take initiative and manage multiple tasks and projects.
  • Excellent interpersonal and organizational skills.
  • A track record of closing deals.
  • Self-motivated, creative, and flexible with the ability to perform well under pressure.
  • Ability to work in a fast-paced, entrepreneurial environment.
  • Strong communication and presentation skills.
  • Ability to take initiative and manage multiple tasks and projects.
  • A PLUS IF YOU HAVE :

  • Experience in the SaaS, restaurant, hospitality, and food service industry.
  • Knowledge of restaurant operations is a plus.
  • Start-up experience (we love entrepreneurs!).
  • HOW WE WORK :

  • Flexible, full-time work at the office with a hybrid schedule depending on work requirements.
  • This role is intended for highly skilled developers only; please do not apply if you do not meet this criterion.
  • Usage of timedoctor (time and task tracking software) is mandatory for all team members; please ensure you're comfortable with this before applying.
  • This role is intended for highly skilled individuals only; please do not apply if you do not meet this criterion.
  • ABOUT :

    At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow.. Leveraging AI, software development, and data-driven insights, we enhance customer experiences, modernize operational frameworks, and unlock untapped value. From initial concept to full execution, we help set ambitious yet attainable goals for digital transformation, equipping our partners with the speed and agility needed to thrive.

    We are dedicated to reimagining impact and shaping the future.

    Next Steps, Apply Here :

    About eatOS POS Inc. :

    eatOS was born in 2017 to help restaurants manage their business and serve customers better. Since inception, it has grown to offer cross segment of products and services that allow restaurants across the country to manage and operate their businesses more efficiently. At the same time, enabling restaurants to leverage technology to save on costs and connect with guests in a more authentic and engaging way.