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Desktop support analyst Jobs in Houston, TX

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Desktop support analyst • houston tx

Last updated: 21 hours ago
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IT Desktop Support - L2

IT Desktop Support - L2

Spectrum of HopeHouston, TX, USA
Full-time
Quick Apply
Duties and Descriptions for the Desktop Support - Onsite L2 : .Install, configure and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment.Provide a ...Show moreLast updated: 21 hours ago
  • Promoted
Support Analyst

Support Analyst

InceedHouston, TX, United States
Full-time
Inceed has partnered with a great company to help find a skilled .Join a dynamic environment where you'll oversee escalations from the help desk, acting as a pivotal infrastructure support expert.T...Show moreLast updated: 4 days ago
IT L2 Support Analyst / Desktop Support Analyst

IT L2 Support Analyst / Desktop Support Analyst

SkySysHouston, TX
Full-time
Allen Parkway Ste 3300 & Ste 3200 (partly) Houston, TX 77019.The L2 Support Analyst will provide support to End Users on a variety of computing issues. They will also collaborate with Infrastructure...Show moreLast updated: 30+ days ago
Desktop Support Specialist

Desktop Support Specialist

VirtualVocationsHouston, Texas, United States
Full-time
A company is looking for a Desktop / SCCM Support - Primarily Remote.Key Responsibilities Create and deploy software packages for SCCM, focusing on Autodesk and Bentley products Coordinate testing...Show moreLast updated: 30+ days ago
End User Computing (EUC) Desktop Support

End User Computing (EUC) Desktop Support

Zone IT SolutionsHouston, TX, US
Full-time
Zone IT Solutions is looking for a dedicated End User Computing (EUC) Desktop Support professional.In this role, you will provide comprehensive technical support to our users, ensuring that their d...Show moreLast updated: 30+ days ago
IT Desktop Support Technician I

IT Desktop Support Technician I

DKMRBH IncHouston, TX, United States
Permanent
Quick Apply
MsoNormal"> Project Overview Client is seeking an IT Desktop Support Technici...Show moreLast updated: 5 days ago
Analyst, Decision Support

Analyst, Decision Support

Enterprise ProductsHouston, TX, United States
Full-time
The Decision Support Analyst is a key mid-office position supporting the Commercial, Operations and corporate measurement groups. The successful analyst is driven to provide accurate and timely info...Show moreLast updated: 6 days ago
Analyst, Decision Support

Analyst, Decision Support

Epco CorpHouston, TX, United States
Full-time
Analyst, Decision Support - 000G61 Description The Decision Support Analyst is a key mid-office position supporting the Commercial, Operations and corporate measurement groups.The successful analys...Show moreLast updated: 6 days ago
Desktop Support Engineer - 1 month contract

Desktop Support Engineer - 1 month contract

A&O IT GroupHouston, Texas, United States
Temporary
This is a 1 month contract from 1st September to 1st October.Handle Incidents and Service Requests and near desk support. .Provide services to End Users that include the following : .End User Devices ...Show moreLast updated: 30+ days ago
  • Promoted
Desktop Engineer

Desktop Engineer

MMD ServicesHouston, TX, United States
Full-time
Our client is a global technology-driven organization recognized for its cutting-edge platforms and commitment to operational excellence. They are currently seeking an IT Engineer to join their dyna...Show moreLast updated: 4 days ago
Desktop Support Analyst I

Desktop Support Analyst I

DYOPATHHouston, TX, US
Full-time
Join DYOPATH as a Desktop Support Analyst I.Are you energized by solving technical puzzles and helping people stay connected and productive?. DYOPATH is on the lookout for a.Why You'll Love Work...Show moreLast updated: 3 days ago
Desktop Operational Support Technician

Desktop Operational Support Technician

Five Rivers IT, Inc.Houston, TX, US
Full-time
Client is looking for a day-to-day operational support for the organization’s end-user environment which includes supporting mobile devices, computers, and AV systems.Job Title : Operatio...Show moreLast updated: 8 days ago
IT Support Analyst

IT Support Analyst

Specialty1 PartnersHouston, TX, US
Full-time
Specialty1 Partners is looking for a IT Support Analyst to help provide essential technical support to our team, including our supported dental practices. You will be part of a talented team of supp...Show moreLast updated: 30+ days ago
Desktop Support - Hybrid

Desktop Support - Hybrid

TEKsystemsHouston, TX, US
Full-time
Desktop Support 2 to 3 years of troubleshooting experience and providing user support in a technical environment.This individual needs to be proficient in supporting clients in an Intel-based win 7...Show moreLast updated: 30+ days ago
Analyst, Decision Support

Analyst, Decision Support

EPCO CorporateHouston, TX, United States
Full-time
The Decision Support Analyst is a key mid-office position supporting the Commercial, Operations and corporate measurement groups. The successful analyst is driven to provide accurate and timely info...Show moreLast updated: 2 days ago
Desktop Support Specialist

Desktop Support Specialist

David Weekley HomesHouston, TX-Corporate
Full-time
David Weekley Homes is seeking a Desktop Support Specialist focusing on providing excellent service across the Microsoft stack of technology. The ideal candidate will have 3 to 4 years experience in...Show moreLast updated: 30+ days ago
Desktop Support Technician II

Desktop Support Technician II

NewrezHouston, TX
Full-time
The Desktop Support Technician II is an end-user support professional that provides expertise and client support in maintaining specific products used in the technical support and user infrastructu...Show moreLast updated: 6 days ago
IT Operations - Desktop Support Representative

IT Operations - Desktop Support Representative

eTeamHouston, TX
Full-time
Title : Desktop Support Specialist.Location : Schaumburg, IL Onsite.IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical as...Show moreLast updated: 30+ days ago
Helpdesk Support Analyst

Helpdesk Support Analyst

Addison GroupHouston, TX, US
Full-time
Support day-to-day IT operations by handling user.Prepare workstations for new employees—build devices, stage software, and coordinate any shipping or desk-side setup needs.Keep identity and ...Show moreLast updated: 17 days ago
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IT Desktop Support - L2

IT Desktop Support - L2

Spectrum of HopeHouston, TX, USA
21 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Duties and Descriptions for the Desktop Support - Onsite L2 :

  • Install, configure and troubleshoot desktop systems, workstations, servers, and network issues in a heterogeneous environment.
  • Provide a high level of customer service
  • Support End User Technology Needs
  • Provide phone and deskside support to end users across the site
  • Take ownership of issue / request through resolution or escalation
  • Analyze hardware and software problems, perform troubleshooting per approved procedures, identify alternative solutions and take appropriate corrective action
  • Perform hardware and software setup, configuration, and testing per current standards and approved procedures Help create and maintain system support documentation
  • Provide day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
  • Maintain passwords, data integrity, and file system security for the desktop / laptop environment.
  • Communicate highly technical information to both technical and non-technical personnel.
  • Support the implementation of new hardware and software solutions, including new acquisitions and upgrades
  • Participate in or lead the development of information technology and infrastructure projects and help deploy solutions to customers.
  • Conduct training programs designed to educate an organization's computer users about basic and specialized applications.
  • Participate in the development, and deployment of Client-Services solutions / services to customers
  • Provide support to Executives and VIP and demonstrate the capability to responsibly deal with sensitive or confidential information.
  • Perform 1st line Service Desk function, as needed, that involves receiving and processing requests from customers via telephone, email, and web / online submissions.
  • Manage request processing within internal and external committed SLAs. Be an expert user of key ITSM tools
  • Develop IT Knowledge Base articles for user education and reduction of repeat requests from customers.
  • Identify patterns of break-fix in the Client PC environment and conduct problem-management analysis to reduce defects in our environment. Develop Root-Cause-Analysis for high-impact problems and communicate with IT management and key customer executives.
  • Contribute requirements to the design, testing, deployment, and support of a standardized desktop and laptop image consisting of the operating system and all supported applications
  • Review and make updates to windows logon scripts, and registry keys as an expert on the Windows PC environment.
  • Provide Hands & feet support for the infrastructure team as needed

IT Desktop Support - L2 Qualifications :

  • Computer Degree
  • A++ certification
  • Communication skills
  • Ability to explain technical concepts to inexperienced users
  • Time management skills
  • Job Posted by ApplicantPro