TikTok Shop - Last Mile Solution Manager
Location: Fontana
Employment Type: Regular
Job Code: A78771
Responsibilities
Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. We are looking for a highly analytical and operationally strong Last Mile Solutions Manager to support our rapidly growing e-commerce platform. This role focuses on building and optimizing last-mile delivery solutions for high-volume parcel shipments across multiple markets. The ideal candidate has strong experience in e-commerce logistics, works well in a fast-paced environment, and understands how to integrate carriers, delivery partners, and tech-driven routing to create a seamless consumer experience. This role requires a blend of operational expertise, vendor management, data analysis, and project execution to ensure fast, reliable, and cost-effective delivery for merchants, creators, and end customers.
Key Responsibilities
- Cross-Functional Collaboration & Network Planning
- Last-Mile Operations & Network Optimization
- Performance Analytics & Continuous Improvement
- Other intuitive projects assigned
Qualifications
Minimum Qualifications
Preferred Qualifications
Job Information
For Pay TransparencyCompensation Description (Annually)
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.