Mail handler Jobs in Worcester, MA

Job Description

Description

Reeves Lavallee, P.C. is a law firm in downtown Worcester, and we need someone to own the mail and the files. This is not legal work, and you do not need any legal experience. If you have run a mail room, worked a shipping and receiving desk, or kept a records room organized, you can do this job.

$18–$20 an hour · Full time, Monday–Friday · On site at 250 Commercial Street, Worcester

Medical, dental and vision are fully paid by the firm after 60 days — not a percentage, the whole premium.

What you would actually do all day

• Open, sort and log the incoming mail, and get it to the right person
  
• Prepare, meter and send the outgoing mail
  
• Scan what comes in and goes out, then name and file it so it can be found again
  
• Work through the paper files — the standing goal is a drawer, or two boxes, scanned a week
  
• Keep supplies stocked and the copy and print area working
  
• Cover the front desk and the phones when we need you to
  
• Copying, printing and data entry for the attorneys and staff
  

This job suits someone who likes a clear list and likes finishing it. We will teach you our software.

Requirements

What we actually need

• You show up, on time, every day
  
• You are careful with details — names, addresses and dates spelled right
  
• You are comfortable on a computer and pick up new programs quickly
  
• You keep confidential information confidential
  
• You can work through a daily list without someone checking on you
  
• You are polite and steady with people when you are covering the desk
  
• You can get to downtown Worcester reliably
  

Helpful, but not required: mailroom, shipping and receiving, warehouse, records or file room, retail counter, or any office experience.

You do not need legal experience, and you do not need to know our software — we train you on it.

Reeves Lavallee, P.C. is an equal opportunity employer.

Benefits

• Medical, dental and vision fully paid by the firm after 60 days — Aetna D1 medical, Aetna DMO dental, MetLife Vision PPO+. Enhanced plans and spouse, child or family coverage available at your own cost.
  
• 401(k) after 90 days, with a 3.5% employer match
  
• Life insurance and AD&D at 1x your pay, employer paid
  
• Health Savings Account / Flexible Spending Account after 60 days
  
• Commuter benefits — pay for parking and commuting with pre-tax dollars
  
• 11 paid holidays on the Worcester court schedule, plus paid vacation
  
• The office closes when the Worcester courts close, including for weather
  

Requirements
Responsibilities Front Desk and Client Support Run the full daily FOH task list, including reception coverage, message handling, and coordination with attorneys and paralegals. Greet clients professionally and keep a calm, organized presence, making sure every visitor follows check-in procedures. Answer phones promptly, route calls accurately, and capture complete messages with proper internal documentation. Keep the waiting area polished and uphold the firm's standard for client experience. Administrative Workflow Execution Complete all assigned daily tasks on schedule, without reminders. Handle incoming and outgoing mail: scanning, labeling, organizing physical and digital files, and routing everything to the right place. Maintain a clean digital organization in MyCase and Google Drive, including file naming, uploading, and task management. Support attorneys by preparing packets, printing documents, and completing clerical work as assigned. Track attorney calendars, client appointments, and next steps to keep daily operations running smoothly. Office Operations Keep office supplies, FOH materials, and printing resources stocked and ready. Assist with document preparation, copying, scanning, mailing, and data entry. Support management on administrative projects that demand accuracy and on-time delivery. Protect confidentiality and follow firm procedures without exception. Qualifications Required At least 1 year in a professional office environment. Proven ability to follow detailed instructions and execute structured workflows. Strong attention to detail, accuracy, and time management. Excellent written and verbal communication. High comfort with computers and cloud systems, and the ability to learn new software quickly. Professional demeanor, reliability, and punctuality. Ability to juggle multiple tasks in a fast-paced setting without losing accuracy. A commitment to accountability, including owning mistakes and correcting them. Preferred Experience in a law firm, medical office, financial office, or other regulated environment. Familiarity with MyCase, Google Workspace, or similar case management platforms. Strong customer service background. Not a Good Fit For Anyone who struggles with deadlines, multitasking, or consistent attendance. People who need repeated reminders to finish tasks.