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Microstrategy developer Jobs in Chicago, IL

Last updated: 1 day ago
Customer Success Manager

Customer Success Manager

MicroStrategy IncorporatedChicago, IL, US
You will build strong relationships at multiple levels across the account as serve as a trusted advisor to your customers, know their company and industry well and be a strategic partner in optimiz...Show moreLast updated: 30+ days ago
  • Promoted
Developer

Developer

ExperisChicago, IL, United States
$58.00–$61.00 hourly
Temporary
Our direct client, a leading provider of healthcare IT solutions, is seeking a skilled Contractor Developer to join their Conversions team. As a Contractor Developer, you'll play a vital role in sup...Show moreLast updated: 30+ days ago
  • Promoted
Developer

Developer

Vantage Point Consulting Inc.Chicago, IL, United States
Full-time
Programming skills using Python (preferred), Golang / JavaScript (a plus), or other languages like C / C++, Java, or C# with advanced skills in at least one of these languages.Knowledge of web applicat...Show moreLast updated: 2 days ago
  • Promoted
Developer

Developer

StoutChicago, IL, United States
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...Show moreLast updated: 28 days ago
  • Promoted
Developer

Developer

Global Channel ManagementChicago, IL, United States
Full-time
Developer needs 2-5 years of work experience Knowledge of Linux / UNIX systems and shell scripting.Knowledge of Linux / UNIX systems and shell scripting. Knowledge of Linux / UNIX systems and shell script...Show moreLast updated: 30+ days ago
  • Promoted
Software Developer

Software Developer

Northwestern Memorial HealthcareChicago, IL, United States
Full-time
NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.Me...Show moreLast updated: 2 days ago
  • Promoted
Quantitative Developer

Quantitative Developer

C2R VenturesChicago, IL, United States
Full-time
Elite Buy-side firm seeking a Quant Developer to partner directly with quantitative researchers to understand their priorities in order to design / implement software to meet their needs.You will hav...Show moreLast updated: 22 days ago
  • Promoted
Agentforce Developer / Senior Agentforce Developer

Agentforce Developer / Senior Agentforce Developer

Salesforce.Com IncChicago, IL, United States
$157,600.00–$253,000.00 yearly
Full-time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. We're Salesforce, the Customer Company, inspiring ...Show moreLast updated: 17 days ago
  • Promoted
Application Developer

Application Developer

VSG Business Solutions LLCChicago, Illinois, USA
Full-time
Experience needed for this role and why : Workday Extend is a very specific skillset candidates without the proper experience in Workday Extend in HR implementations wont be considered.Design develo...Show moreLast updated: 14 days ago
  • Promoted
Axiom Developer

Axiom Developer

KellyMitchell GroupChicago, IL, United States
$51.10–$73.00 hourly
Full-time
Our client is seeking an Axiom Developer who will be participating in series of development activities across various projects in the Axiom space. They will also be participating in BAU support acti...Show moreLast updated: 22 days ago
  • Promoted
PHP Developer

PHP Developer

Synergy InteractiveChicago, IL, United States
Full-time
We're seeking a highly motivated and detail-oriented Laravel / PHP Developer to build and maintain functional, visually appealing websites and APIs. You'll play a key role in translating designs into ...Show moreLast updated: 22 days ago
  • Promoted
Scala Developer

Scala Developer

KTek ResourcingChicago, IL, United States
Full-time
We are seeking a skilled Scala Developer to join our team.The ideal candidate will fully utilize our Spark clusters' potential transforming vast amounts of raw data into actionable insights for fea...Show moreLast updated: 2 days ago
  • Promoted
.NETCore Developer

.NETCore Developer

Collins ConsultingChicago, IL, United States
Full-time
Onsite role, must be able to work without sponsorship.Program and build software using languages and technologies of the. You will create applications from scratch, configure existing systems and pr...Show moreLast updated: 30+ days ago
  • Promoted
Software Developer

Software Developer

RAPPChicago, IL, United States
$80,000.00–$96,000.00 yearly
Full-time
RAPP Chicago is looking for a Software Developer to join our award-winning Technology team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As a global, next-gen...Show moreLast updated: 17 days ago
  • Promoted
Developer

Developer

Tata Consultancy ServicesChicago, IL, United States
$120,000.00–$130,000.00 yearly
Full-time
Utilize the Innoveo low-code platform to design, develop, and customize insurance applications and solutions according to business requirements. Collaborate with business analysts, product owners, a...Show moreLast updated: 1 day ago
  • Promoted
Dotnet Developer

Dotnet Developer

TalentOlachicago, IL, United States
Full-time
Location : - Chicago, Illinois, United States (Only Local candidate).We are seeking a talented and experienced C# Developer with strong expertise in React and PostgreSQL to join our dynamic developme...Show moreLast updated: 3 days ago
MicroStrategy Administrator

MicroStrategy Administrator

Tri-S Recruiters, Inc.Chicago, IL
$120,000.00–$145,000.00 yearly
Fantastic opportunity with Global Manufacturing Corporation.This position can be performed.NO current of future sponsorship of any kind is available for this role. Administration (MicroStrategy).Cac...Show moreLast updated: 30+ days ago
  • Promoted
Software Developer

Software Developer

United AirlinesChicago, IL, United States
Full-time
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global ...Show moreLast updated: 30+ days ago
  • Promoted
Angular Developer

Angular Developer

Edge GlobalChicago, Illinois, USA
Full-time
Title : Angular Developer with AWS.Cloud Developer in AWS and Angular.Proficiency in Node JS (should have developed services developed unit and integration testing) and Java.Must have the knowledge ...Show moreLast updated: 12 days ago
Customer Success Manager

Customer Success Manager

MicroStrategy IncorporatedChicago, IL, US
30+ days ago
Job description

Job Description

The Role :   As a  Customer Success Manager,  you will manage MicroStrategy's accounts. You will build strong relationships at multiple levels across the account as serve as a trusted advisor to your customers, know their company and industry well and be a strategic partner in optimizing their use of the MicroStrategy platform to achieve their business goals. You will ensure the highest customer satisfaction. You will work closely with our clients to understand their business objectives, challenges, and requirements, and then collaborate with internal teams to ensure the successful adoption, implementation, and ongoing usage of the MicroStrategy platform. Qualified candidates must be located in West or Centraol timezones.

Key Responsibilities :

Customer Onboarding :

Guide new customers through the onboarding process, ensuring smooth and successful implementation.

Account Management :

  • Serve as the primary point of contact for assigned customer accounts, fostering strong relationships and trust.
  • Conduct regular check-ins with customers to understand their evolving needs and challenges.
  • Monitor customer usage and adoption of our SaaS products and provide recommendations for optimization.

Financial Management :

  • The Mid-Market CSM will be responsible for managing a total book of business between $7-$9M ARR with accounts between $100K- $500K in ARR each.
  • Provide accurate forecasting regularly to Sr. Director.
  • Maintain a high retention and growth rate meeting set quarterly goals.
  • Customer Advocacy :

  • Identify and nurture advocates among our customer base to help promote our products and services.
  • Encourage customers to provide testimonials, case studies, and referrals.
  • Product Training and Education :

    Ensure customers are fully trained and share opportunities for additional education on new features and products.

    Issue Resolution :

  • Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns promptly.
  • Escalate critical issues to the appropriate teams and ensure timely resolution.
  • Renewals and Upselling :

  • Ensure timely renewals of customer contracts. Proactively address any risks to achieving the full renewal.
  • Identify opportunities for upselling or cross-selling additional products or features and collaborate with sales as needed.
  • Customer Feedback and Insights :

  • Gather customer feedback and insights to inform product development and improvement efforts.
  • Advocate for customer needs and priorities within the company.
  • Metrics and Reporting :

  • Maintain and update customer success metrics and KPIs.
  • Provide regular reports on customer engagement, satisfaction, and product usage.
  • Qualifications

  • Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
  • 8+ years proven experience in a customer-facing role, preferably in customer success, account management, or sales.
  • Effective communication and interpersonal skills.
  • Excellent project management, problem-solving and conflict resolution abilities.
  • Familiarity with SaaS products and the technology industry. Experience in Business Intelligence and AI a plus.
  • Ability to work collaboratively with cross-functional teams.
  • Results-oriented with a focus on customer satisfaction and retention.
  • Proficiency in customer success management tools and CRM software (, Salesforce, etc.) is a plus.
  • Relevant certifications in cloud technologies (, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals) are a plus
  • Additional Information