Mobile developer • salinas ca
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It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Mobile Clinic The Community Support Coordinator drives the 40-foot Mobile Clinic to and from designated areas, sets up the clinic for service, maintains the unit, provides patient intake/registration, and serves as a support liaison to the community.
This role will focus on prioritizing patient experience.
The coordinator also provides non-clinical support to clinicians as needed.
The coordinator must display excellent customer service by identifying and exceeding the needs of staff, patients, and community partners. * Must be able to safely operate and drive a 40-foot vehicle to and from designated areas, complying with all motor vehicle codes and regulations. * Must become familiar with vehicle operations - setting-up, operating, and preparing mobile clinic for use at designated sites. * Fuels vehicle, fills water tanks, and wash as needed. * Assists in maintaining the mobile clinic vehicle by overseeing preventative maintenance functions, including performing daily/weekly/monthly vehicle checks for damage, equipment failures, and safety issues. * Coordinates repairs and maintenance with local mobile vehicle service centers. * Performs physical labor related to the vehicle. * Prepares the mobile clinic to receive patients and visitors. * Provides patient intake/registration and provide outreach and engagement to people in the communities where the mobile clinic is providing services. * Assist with patient referrals and patient follow-up calls. * Provide non-clinical support as needed to clinicians. * Supervises use of mobile clinic at health fairs and other community events during evenings and weekends, as assigned. * Displays a respectful, non-judgmental, and compassionate manner with patients and staff at all times. * Demonstrates excellent customer service by identifying and exceeding needs of staff, patients, and community partners. * Serves as on-site liaison to contacts at locations where the mobile clinic provides services. * Provides a warm, friendly, and welcoming environment to patients and the community. * Responsible for food distribution and tracking including submitting EFAP Reports to the Food Bank for Monterey County. * Provide additional information regarding free relatable resources while engaging with the community. * Recommend opportunities to improve the patient experience. * Document patient testimonials through pictures, video, statements.
Ensure that the release forms are understood and signed. * Serves as a professional representative of SVH. * Attends regularly scheduled staff meetings. * Adheres to all HIPPA regulations. * Performs other duties as assigned. * Must be available to work occasional weekends based on departmental needs Education: High School Diploma or GED required. Licensure: Current California Driver's License required.
Current BLS/Healthcare Provider status as per American Heart Association standards required.
New hires/transfers have six (6) months to obtain. Experience: Two (2) years' experience in driving large vehicles required. Language: Bilingual - English/Spanish required. Essential Technical/Motor Skills: This position requires physical and communication skills. Interpersonal Skills: Ability to build strong community relationships. Pay Range: The hourly rate for this position is $38.17 - $47.71.
The range displayed on this job posting reflects the target for new hire salaries for this position. Job Specifications: • Union: Non-Affiliated • Work Shift: Variable • FTE: 0.0 • Scheduled Hours: 0 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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