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Process manager Jobs in Springfield, MA

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Process manager • springfield ma

Last updated: 6 days ago

Shift Manager

Wendy'sEnfield, CT, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re...Show more

Site Manager

ServiceNetChicopee, MA, US
Full-time

Developmental Brain Injury Services.This role is more than just a job—it’s an opportunity to.Support individuals in living more independent and joyful lives.Supervise and collaborate with a team to...Show more

Information Software & Process Solutions Business Development Manager

Rexel USA, IncHolyoke, MA, US
Full-time

We are looking for an Information Software & Process Solutions Business Development Manager to join our Rexel, USA team in Holyoke, MA! This position will cover Maine, New Hampshire, Vermont, Weste...Show more

Injection Process Technician- Nights

1000 Plastipak Packaging Inc. (US)East Longmeadow, MA
Full-time

As a Process Technician, you operate equipment to manufacture plastic containers for leading consumer brands.At our company, we take pride in maintaining our high standards for quality products & a...Show more

Tax Manager

GPACSpringfield, MA, United States
Full-time

A reputable Public Accounting firm in the area is looking to add a Tax Manager to their team.This stable and growing firm offers clients valuable knowledge and expertise in tax.Due to the recent gr...Show more

Clinical Manager

SYJ HealthcareSpringfield, MA
Full-time

Competitive Pay + Excellent Benefits!.Clinical Managers serve as clinical leaders and resident advocates.Clinical Manager Duties & Responsibilities.Supervise nursing staff and ensure quality standa...Show more

General Manager

Taco BellEnfield, CT, US
Full-time

Company Summary: Who is Taco Bell?.Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc.Founded on innovation and passion with Glen Bell bringin...Show more

General Manager

Cassetta Enterprises LLCEnfield, CT, US
Full-time

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc.Franchisees are independent business owners.The fr...Show more

Site Manager

Mental Health Association - Western MAWest Springfield, MA, US
Full-time
Quick Apply

The Site Manager oversees the daily operations of their assigned site, ensuring high standards of service delivery for all individuals receiving support.This role operates under the guidance of the...Show more

Tax Manager

GpacSpringfield, Massachusetts, United States
Full-time

A reputable Public Accounting firm in the area is looking to add a .This stable and growing firm offers clients valuable knowledge and expertise in tax.Due to the recent growth of the firm, there i...Show more

SEM Manager

PreplyAgawam, MA, United States
Full-time

At Preply, we're all about creating life-changing learning experiences.We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep grow...Show more

Program Manager

Center for Human DevelopmentSpringfield, Massachusetts, USA
Full-time +1

Showing 1 location Div Shelter Housing.Diversion, Shelter and Housing Programs.Diversion, Shelter and Housing Programs.The Center for Human Development (CHD) is growing! We are currently seeking a ...Show more

In-Process Inspector

Springfield SpringEast Longmeadow, MA, US
Full-time

Join our dynamic team in East Longmeadow, MA, as an In-Process Inspector with a specific roadmap for a step up to Coiling Apprentice and Coiling Operator! This is an exciting opportunity for indivi...Show more

Shift Manager

Moe'sWestfield, MA, US
Full-time

Assist General Manager and Assistant Manager in overseeing operations of Moe’s Southwest Grill restaurant by working with Shift Managers and all team members to ensure outstanding customer service ...Show more

General Manager

WonderSpringfield, MA, US
Full-time

Everything’s on the menu at Wonder.Wonder is the mealtime platform built to feed every craving in one order.With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a...Show more

Remote Process & Operations Engineering Expert - AI Trainer ($75-$100 per hour)

MercorHolyoke, Massachusetts, US
Remote
Part-time

What you'll do** Mercor is partnering with leading AI labs to advance frontier agent evaluations in process and operations engineering.As a Process & Operations Engineering Expert, you'll build lon...Show more

Assistant Manager

TSCEnfield, CT, US
Full-time +1

The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store.The Assistant Store Manager serves as the second in charge of operations to the St...Show more

General Manager

AramarkSpringfield, MA, US
Full-time

The General Manager is a management position responsible for developing and executing dining solutions to meet customer needs and tastes.Oversees and manages dining operations where customers selec...Show more

Transportation Manager

Trinity HealthWest Springfield, Massachusetts, 01089
Full-time

The primary purpose of your job position is to responsible for the transportation program; including transport of participants, meals, durable medical equipment, pharmacy and any other transportati...Show more

People also ask
Shift Manager

Shift Manager

Wendy'sEnfield, CT, US
30+ days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training