Program analyst Jobs in Long Beach, CA

Job Description

What You’ll Do

The Program Coordinator provides direct support to individuals while helping coordinate the daily flow of the Adult Day Program and ensuring staff are supported and aligned.

Responsibilities include, but are not limited to:

• Provide direct, person-centered support to adults with intellectual and developmental disabilities, mental health care needs, behavioral health needs, and/or other complex care needs
• Lead onsite skill-building, recreational, educational, and community activities
• Model and implement behavior support strategies, redirection, and de-escalation techniques
• Help individuals work toward personal goals and greater independence
• Remain actively present on the program floor and help ensure activities are implemented appropriately
• Provide day-to-day guidance and coaching to DSP staff while leading by example
• Help staff understand individual goals, needs, and support strategies
• Assist with transportation, community activities, program supplies, and other daily operational needs
• Communicate professionally and effectively with families, providers, and interdisciplinary teams
• Communicate concerns, changes, and program challenges to the Program Director
• Help maintain a safe, positive, organized, and respectful program environment
• Follow established health, safety, behavioral, transportation, confidentiality, licensing, and program procedures.
• Maintain the rights, dignity, health, safety, and confidentiality of the individuals served

How You Will Lead

The Program Coordinator does not formally supervise employees. Instead, the PC serves as the day-to-day lead within the program by:

• Modeling professional behavior
• Providing clear direction and information
• Coaching staff through daily situations
• Reinforcing program expectations, procedures, and daily routines
• Supporting consistency across the team
• Communicating concerns appropriately
• Helping the team remain informed, prepared, and aligned

Qualifications

Education & Experience

• Bachelors degree in Human Services, Special Education, or related field is preferred. Or, equivalent training/experience in disability services will be considered.
• A minimum of one (1) year of experience supporting individuals with intellectual or developmental disabilities is required.
• At least one (1) year of experience in adult day program, vocational program, residential program, supported living program, behavioral health setting, educational setting, or other community-based disability service
• Experience implementing behavior support strategies, redirection, or de-escalation techniques
• Experience completing professional documentation such as progress notes, case notes, incident reports, or data collection

Skills & Abilities

• Confident and professional communicator
• Able to clearly communicate information, concerns, expectations, and program updates
• Able to guide, coach, support, and positively influence peers without supervisory authority
• Strong written communication and documentation skills
• Able to maintain professional relationships with individuals, staff, families, residential providers, Regional Center representatives, and other community partners
• Organized and able to manage multiple responsibilities
• Reliable and dependable
• Sound professional judgment and discretion
• Ability to pivot when necessary
• Ability to remain calm during behavioral incidents or unexpected situations
• Adaptable, creative, and solution-focused
• Able to provide respectful, person-centered support
• Comfortable using email, electronic documentation systems, and basic computer programs
• Ability to accept feedback and work cooperatively with the team
• Positive, respectful, and person-centered in all interactions

Additional Requirements

• High school diploma or GED
• Must be at least 21 years old
• Valid California driver’s license with acceptable driving record
• Ability to work a full-time Monday through Friday daytime schedule

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

Ready to start your journey? Apply today if you are an experienced DSP who is ready to take the next step, guide others, and make a meaningful difference every day.

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