Program evaluation Jobs in Ontario, CA

Compliance And Quality Qa Cause Evaluation Senior Advisor

Become a Compliance and Quality QA Cause Evaluation Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll lead and develop a team responsible for conducting high-impact cause evaluations that drive continuous improvement across the organization. This role plays a critical part in strengthening SCE's quality and compliance programs by identifying causes, communicating findings, and partnering with stakeholders to implement effective corrective actions. Through collaboration with cross-functional partners, this leader helps reduce risk, prevent recurrence, and advance a culture of continuous improvement.

As a Compliance and Quality QA Cause Evaluation Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Identifies gaps, provides trends and defines data strategies that solve critical business problems.
• Oversees and implements cost reduction initiatives that improve quality, efficiency, and overall profitability. Develops, implements, and reports on companywide quality control programs and monitors organizational adherence to policies and procedures.
• Plans and implements continuous improvement initiatives designed to innovate the customer experience and make company processes more efficient.
• Establishes and monitors measurable objectives that align with business and organizational goals and drives quality program plans and schedules to ensure key goals are met.
• Collaborates with internal and external teams in addressing quality compliance events and proactively identifying and mitigating issues.
• Ensures compliance with relevant industry standards, regulatory requirements, and company policies in all documentation and deliverables.
• Establishes and maintains control plans to ensure critical processes are controlled and monitored efficiently. A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Ten or more years of experience in advanced data analytics, reporting and developing process improvement opportunities to ensure quality of processes.

Preferred Qualifications

• Have experience performing cause evaluations/investigations.
• Strong experience with SAP
• Bachelor's Degree or higher in a Science, Technology, Engineering, Mathematics, or related technical field
• Experience facilitating and leading cross functional teams.
• Project management experience
• Experience and knowledge of Transmission and Distribution operations, policies, and work processes.
• Experience and/or knowledge of the Initiate, Plan, Schedule, Execute, and Close (IPSEC) processes
• Excellent oral and written communication skills to effectively engage stakeholders and subject matter experts across multiple and cross-functional organizational units; clearly present analyses, observations, and recommendations to drive collaboration and agreement on sustainable corrective actions.

This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Position will require up to 20% traveling and being out in the field throughout the SCE service territory.

This position has been identified as a NERC/CIP impacted position Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.

Relocation does not apply to this position.