Reliability engineer Jobs in Plano, TX

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Corporate Sector - Employee Platforms team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. The Branch Technology engineering team builds software-defined platforms that manage and automate technology across the Retail Branch network. It is a small, focused team where engineers work across the stack, own their delivery end to end, and operate close to the architecture. The team moves fast, holds a high bar, and expects every engineer to bring their full capability to the work. As a Senior Lead Software Engineer, your focus will be the Software Defined Branch platform - contributing to the modernization of the C#, .NET, and PowerShell workflows that drive branch builds and Windows automation at scale. You will work alongside experienced engineers to re-shape those systems into a clean, maintainable, and extensible agentic platform, taking on complex problems and delivering with a level of craft the team can build on. You will be expected to bring AI tools into your daily workflow, engage with emerging agentic patterns on the CDAO Fusion Studio platform, and operate with the kind of autonomy and judgement that a lean, high-performing team depends on. Job responsibilities * Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or breakdown technical problems * Develops secure and high-quality production code, and reviews and debugs code written by others * Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team. * Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation. * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Hands-on experience with AI-assisted development tools - VS Code, GitHub Copilot, Claude Code, or equivalent - and working knowledge of LLM integration or agentic tooling in a production context * Minimum 7 years of deep working knowledge of C#, .NET, and PowerShell in production environments * Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security. * Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices * Experience with Windows platform engineering and automation workflows at scale * Strong understanding of REST API design, relational database development, and system integration patterns * Proficient in all aspects of the Software Development Life Cycle * Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security * In-depth knowledge of the financial services industry and their IT systems * Ability to operate with autonomy, take technical ownership, and contribute at a high level within a small, senior team Preferred qualifications, capabilities, and skills * Experience with front-end frameworks (React or equivalent) - the stack has a UI layer * Experience with event-driven architecture or messaging platforms * Familiarity with MCP (Model Context Protocol) or tools-first API design patterns * Experience in financial services or a comparable enterprise environment * Background in platform modernization or legacy system re-architecture JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans