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Software developer Jobs in Norfolk, VA

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Software developer • norfolk va

Last updated: 1 day ago

Customer Success Specialist

Yellow Dog SoftwareNorfolk, VA, United States
Full-time

The Customer Success Specialist serves as the proactive advocate for existing customers, helping ensure clients realize ongoing value from the software.Reporting to the Director of Sales, this role... Show more

SENIOR SOFTWARE DEVELOPER

VSolvitVS VA CHESAPEAKE, Chesapeake, VA, US
Full-time

A Senior Software Developer is part of a team that creates software using a wide variety of tools and applications.Developers are expected to be proficient in core software development principles a... Show more

Remote Software Developer $60 - $120/hourpay

Micro1Greenbriar, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Full Stack Developer

Ironclad Defense WorksNorfolk, VA, US
$96,000.00 yearly
Full-time
Quick Apply

Full Stack Developer Location:.Norfolk, VA (On-site at NATO HQ SACT) Employment Type: Full-time, contractor support Security Clearance: Active/eligible for NATO or National SECRET (or higher) Openi... Show more

Mostly Remote | Java Developer (Secret Clearance)

ConcerasNorfolk, Virginia, United States, VA, US
Remote
Full-time
Quick Apply

Java Developer Certification Required:.CompTIA Security+ CE (Required) Clearance Required:  Active Secret Clearance (Required) Required Skills & Experience 3–5+ years of experience d... Show more

Assistant Regional Manager

Red CoatsNorfolk, VA, United States
Full-time

The Assistant Regional Manager will assist the Regional Manager with operations for Red Coats in Norfolk, Virginia, within the assigned Region.The successful candidate oversee NL Nusbaum, Norfolk p... Show more

Technical Instructor/Course Developer - Norfolk, VA

Predicate Logic Inc.Norfolk, VA, USA
$60,000.00 yearly
Full-time
Quick Apply

Predicate Logic is looking for a motivated.Technical Instructor/Course Developer.Naval Information Warfare Center Atlantic (NIWC-A).Founded in 1992, Predicate Logic is a woman-owned, employee-owned... Show more

Software Developer, Basic

WR SystemsNorfolk, VA, US
$80,000.00 yearly
Full-time

Active Secret clearance required to start.WR has an opportunity for a Software Developer to develop Command and Control software for autonomous naval vessels.Fix bugs and other issues with software... Show more

Software Engineer III - Python Developer

ENGINEERING SERVICES NETWORK, Inc.Chesapeake, VA, USA
$110,000.00 yearly
Full-time
Quick Apply

Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB).ESN delivers trusted solutions that supp... Show more

Applications Developer

A2 Federalnone, VA, US
Full-time

Job Description</h3><br /><ul><li>Demonstrated experience in all phases of the Operation and Maintenance (O&M) Software Lifecycle model, tracking issues and managing... Show more

Maintenance Installation Business Developer

BrightView LandscapesChesapeake, VA, US
Full-time

The Best Teams are Created and Maintained Here.The Landscape Maintenance Installation Business Developer is responsible for driving new business growth by identifying, pursuing, and securing contra... Show more

Senior M&S Systems Developer (SME)

SimIS Inc.Norfolk, VA, US
Full-time
Quick Apply

Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State... Show more

Remote Software Developer $60 - $120/hourpay

Micro1Norfolk, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Remote Software Developer $60 - $120/hourpay

Micro1Meadowbrook, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Energy Services Senior Project Developer

Trane TechnologiesChesapeake, VA, United States
$75,700.00 yearly
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

Signals Intelligence and Electronic Warfare SME

PROSOFTNorfolk, Virginia, United States
Full-time

Position: Signals Intelligence and Electronic Warfare SME.Location: Norfolk, 100% on-site.Clearance: Top Secret (with SCI eligibility).Technical Signals Intelligence (SIGINT) & Electronic Warfa... Show more

Registered Nurse Vaccination Support

Software Galaxy Systems, LLCNorfolk, Virginia, United States
Full-time
Quick Apply

Job Title: Registered Nurse Vaccination Support.Location: Multiple Location in (VI,NC, CA).Duration: 2+ Months Contractual job.To further discuss this opportunity, Please share your updated resume.... Show more

Software Engineer

Nexagen Networks, Inc.Norfolk, VA, US
$130,000.00 yearly
Full-time

Security Clearance Requirement:.Current and Active DoD Security Clearance.The salary range provided is a general guideline.Nexagen Networks considers various factors when determining base salary of... Show more

Software Configuration Specialist

LinTech GlobalChesapeake, VA, USA
$100,000.00 yearly
Full-time
Quick Apply

Dexian Government Solutions is recruiting for a Software Configuration Specialist to support our proposal effort for the.USCG FSC BOD in Chesapeake, VA.The Software Configuration Specialist is resp... Show more

Maintenance Installation Business Developer

BrightViewChesapeake, VA, United States
Full-time

Maintenance Installation Business Developer.The Best Teams are Created and Maintained Here.The Landscape Maintenance Installation Business Developer is responsible for driving new business growth b... Show more

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Customer Success Specialist

Customer Success Specialist

Yellow Dog SoftwareNorfolk, VA, United States
21 days ago
Job type
  • Full-time
Job description

Customer Success Specialist

The Customer Success Specialist serves as the proactive advocate for existing customers, helping ensure clients realize ongoing value from the software. Reporting to the Director of Sales, this role monitors customer health, identifies early signs of churn risk, conducts proactive outreach, provides workflow guidance and product adoption coaching, and coordinates with Support, Product, Implementation, and Sales to resolve issues before they become cancellations.

Primary Responsibilities

  • Monitor customer health dashboards, product usage, and engagement metrics to identify at-risk accounts.
  • Conduct annual customer health check-ins and business reviews.
  • Proactively contact customers whose product usage has declined or whose health scores indicate churn risk.
  • Diagnose adoption challenges by understanding customer workflows and current system usage.
  • Provide basic product coaching and best-practice recommendations to improve adoption.
  • Coordinate with Support, Product, and Implementation when technical expertise or configuration changes are required.
  • Own follow-up through resolution and ensure customers receive timely communication.
  • Document customer feedback, feature requests, and recurring pain points.
  • Identify expansion opportunities and transition qualified opportunities to the assigned Account Manager or Sales Executive.
  • Maintain accurate CRM records, customer health notes, and follow-up activities.
  • Partner with Marketing on customer surveys, lifecycle outreach, and retention campaigns.

Qualifications

  • 2+ years in Customer Success, Technical Support, Software Training, Account Management, or SaaS implementation.
  • Strong customer communication and problem-solving skills.
  • Ability to understand business workflows and software usage patterns.
  • Experience with CRM systems and customer success tools preferred.
  • Ability to coordinate across multiple internal departments.
  • Comfort interpreting usage reports and customer health metrics.

Key Performance Indicators

  • Customer retention/churn rate
  • Customer health score improvements
  • Completion rate of proactive customer reviews
  • Product adoption and usage improvements
  • Time to customer follow-up
  • Customer satisfaction (CSAT) and qualitative feedback
  • Expansion opportunities referred to Sales

Success is measured by reducing preventable churn through proactive engagement, improving customer adoption of the platform, coordinating cross-functional solutions, and ensuring customers consistently receive value from their investment.