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Software programmer Jobs in Chesapeake, VA

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Software programmer • chesapeake va

Last updated: 1 day ago

Customer Success Specialist

Yellow Dog SoftwareNorfolk, VA, United States
Full-time

The Customer Success Specialist serves as the proactive advocate for existing customers, helping ensure clients realize ongoing value from the software.Reporting to the Director of Sales, this role... Show more

Test Automation Architect

TQI Solutions, Inc.Chesapeake, US
$95,000.00 yearly
Full-time

Test Automation Architect Our Test Automation Architect serves as the technical lead for the automated software verification program supporting modernization of the Naval Tactical Command Support S... Show more

PROGRAM MANAGER

VSolvit LLCChesapeake, VA, United States
Full-time

Hybrid Program Manager Position in Virginia Beach, VA.The Program Manager is responsible for leading and managing the Maintenance Figure of Merit (MFOM) Software Modernization Program, supporting N... Show more

Full Time Dairy Frozen Management Assistant

Harris TeeterChesapeake, VA, United States
Full-time

Harris Teeter - Tv Commercial - Associates - Charleston.Summer Assist to manage and supervise up to 10 associates in the Dairy/Frozen Department.Is responsible for assisting the Department Manager ... Show more

Software Engineer

WR SystemsNorfolk, VA, US
$78,000.00 yearly
Full-time

Clearance Requirement: Ability to obtain and maintain a Secret Clearance Travel Requirements: 10 – 20% Location: Norfolk, VA OR Fairfax, VA SUMMARY: WR Government Business Solutions is seeking a So... Show more

 • Promoted

Applications Programmer II

CACI International IncNorfolk, VA, US
$63,300.00 yearly
Full-time

Job Title: Applications Programmer IIJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10... Show more

Mostly Remote | Java Developer (Secret Clearance)

ConcerasNorfolk, Virginia, United States, VA, US
Remote
Full-time
Quick Apply

Java Developer Certification Required:.CompTIA Security+ CE (Required) Clearance Required:  Active Secret Clearance (Required) Required Skills & Experience 3–5+ years of experience d... Show more

End User Support Specialist

OrgroNorfolk, Virginia, United States
Full-time +1
Quick Apply

NMCI / Flank Speed End User Support Specialist (ACTR).IAT Level II – Enterprise IT Support Role.Competitive with a full benefit package.We are a mission-driven organization in our delivery of high-... Show more

Manager, ERP

MaerskNorfolk, VA, United States
$103,000.00 yearly
Full-time

The PeopleSoft ERP Manager's role is to supervise and maintain the organization's PeopleSoft application through best practices and the appropriate staffing and management of a technical team.The P... Show more

RN - Administrative Supervisor

Childrens Hospital of The King's DaughtersNorfolk, Virginia, United States, 23507
Full-time

The RN – Administrative Supervisor reports to department leadership and is responsible for coordinating effective and efficient patient flow activities and inpatient bed placement requests from var... Show more

Data Scientist / AI Engineer

Ironclad Defense WorksNorfolk, VA, US
$115,000.00 yearly
Full-time
Quick Apply

Data Scientist / AI Engineer Location:.Norfolk, Virginia Employment Type: Full-time, On-site Security Clearance: Active NATO or U.National SECRET clearance required Citizenship:.Must be a citizen o... Show more

Operations Specialist - Norfolk, VA

Xylem Tree ExpertsChesapeake, VA, United States
Full-time

Xylem Tree Experts is currently hiring an Operations Specialist, with experience in construction or a similar industry, to join the team at our corporate office in Norfolk, VA.The Project Manager i... Show more

Remote Senior Software Engineer

Micro1Norfolk, Virginia, US
$50.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Database Administrator IV

PROSOFTNorfolk, Virginia, United States
Full-time

Position: Database Administrator IV.Location: Norfolk, 100% on-site.Clearance: Top Secret (with SCI eligibility).The DBA shall provide engineering and technical support, assistance, and training fo... Show more

Software Development Project Manager

Ignite Digital ServicesChesapeake, VA, United States
$125,000.00 yearly
Full-time

Software Development Project Manager.Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside part... Show more

Registered Nurse Vaccination Support

Software Galaxy Systems, LLCNorfolk, Virginia, United States
Full-time
Quick Apply

Job Title: Registered Nurse Vaccination Support.Location: Multiple Location in (VI,NC, CA).Duration: 2+ Months Contractual job.To further discuss this opportunity, Please share your updated resume.... Show more

Client Technology Manager

Hampton Roads TransitNorfolk, VA, United States
$109,058.00 yearly
Full-time

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampt... Show more

Experienced CNC Programmer

Vets HiredPortsmouth, Virginia, United States
Full-time
Quick Apply

The Experienced CNC Programmer is responsible for developing, modifying, and troubleshooting CNC programs to manufacture precision parts according to customer specifications.This role supports mach... Show more

Software Configuration Specialist

LinTech GlobalChesapeake, VA, USA
$100,000.00 yearly
Full-time
Quick Apply

Dexian Government Solutions is recruiting for a Software Configuration Specialist to support our proposal effort for the.USCG FSC BOD in Chesapeake, VA.The Software Configuration Specialist is resp... Show more

Mid Systems Engineer (Wireless) (w/ active Secret)

Critical SolutionsNorfolk, VA, USA
$85,000.00 yearly
Full-time
Quick Apply

Mid - Systems Engineer (Wireless Engineer) (w/ active Secret).Critical Solutions is currently seeking a Systems Engineer to support a federal program.A Systems Engineer, also known as lead systems ... Show more

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Customer Success Specialist

Customer Success Specialist

Yellow Dog SoftwareNorfolk, VA, United States
30+ days ago
Job type
  • Full-time
Job description

Customer Success Specialist

The Customer Success Specialist serves as the proactive advocate for existing customers, helping ensure clients realize ongoing value from the software. Reporting to the Director of Sales, this role monitors customer health, identifies early signs of churn risk, conducts proactive outreach, provides workflow guidance and product adoption coaching, and coordinates with Support, Product, Implementation, and Sales to resolve issues before they become cancellations.

Primary Responsibilities

  • Monitor customer health dashboards, product usage, and engagement metrics to identify at-risk accounts.
  • Conduct annual customer health check-ins and business reviews.
  • Proactively contact customers whose product usage has declined or whose health scores indicate churn risk.
  • Diagnose adoption challenges by understanding customer workflows and current system usage.
  • Provide basic product coaching and best-practice recommendations to improve adoption.
  • Coordinate with Support, Product, and Implementation when technical expertise or configuration changes are required.
  • Own follow-up through resolution and ensure customers receive timely communication.
  • Document customer feedback, feature requests, and recurring pain points.
  • Identify expansion opportunities and transition qualified opportunities to the assigned Account Manager or Sales Executive.
  • Maintain accurate CRM records, customer health notes, and follow-up activities.
  • Partner with Marketing on customer surveys, lifecycle outreach, and retention campaigns.

Qualifications

  • 2+ years in Customer Success, Technical Support, Software Training, Account Management, or SaaS implementation.
  • Strong customer communication and problem-solving skills.
  • Ability to understand business workflows and software usage patterns.
  • Experience with CRM systems and customer success tools preferred.
  • Ability to coordinate across multiple internal departments.
  • Comfort interpreting usage reports and customer health metrics.

Key Performance Indicators

  • Customer retention/churn rate
  • Customer health score improvements
  • Completion rate of proactive customer reviews
  • Product adoption and usage improvements
  • Time to customer follow-up
  • Customer satisfaction (CSAT) and qualitative feedback
  • Expansion opportunities referred to Sales

Success is measured by reducing preventable churn through proactive engagement, improving customer adoption of the platform, coordinating cross-functional solutions, and ensuring customers consistently receive value from their investment.