Support engineer Jobs in Riverside, CA

Position Summary Information

Summary Provide support to the Clinical Coordinator/Director of Clinical Education (DCE) in all tasks relating to the acquisition and maintenance of clinical sites and administrative tasks required to prepare students for clinical rotations. Assists with other administrative responsibilities including but not limited to admissions, data entry, and event coordination by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide data entry and retrieval for web-based electronic data system: Enter, maintain, and retrieve data for ongoing program analyses, maintenance, and accreditation. Assist in creating reports for the Physician Assistant Studies program, institution, and accrediting organization.2. Verify Preceptor credentials upon initial contact and maintain documentation annually.3. Monitor Clinical Site Affiliation Agreements and coordinate for renewals as needed.4. Provide CME Certification as necessary to active PA preceptors and maintain documentation thereof.5. Upkeep documentation of affiliate faculty status.6. Monitor students for entrance into the clinical year by verifying the following: immunization records, drug screen, background screen, OSHA and HIPPA training certificates, signed waiver to release medical information to clinical sites, ACLS/BLS, and student emergency contacts.7. Coordinate OSHA safety training prior to entrance into the clinical year.8. Assist and Act in accordance and under the direction of the Program Director and the DCE in collaboration with the clinical team with the clinical year scheduling process, including preceptor and student notification of clerkship schedules.9. Assist and Act in accordance and under the direction of the Program Director and the DCE in collaboration with the clinical team with scheduling and coordinating call-back days and clinical orientation.10. Data collection and analysis: Input and extract data concerning end-of-rotation exam scores and performance trends.11. Assist and Act in accordance and under the direction of the Program Director and the DCE in collaboration with the clinical team with students reporting to clinical sites.12. Assist and Act in accordance and under the direction of the Program Director and the DCE in collaboration with the clinical team with community outreach for recruitment of clinical preceptors and sites.13. Assist and Act in accordance and under the direction of the Program Director and the DCE in collaboration with the clinical team with maintaining relationships/PR with preceptors such as sending Christmas cards, newsletters, awards, and invitations to graduation ceremonies.14. Act as liaison between Graduate Admissions Department and the Physician Assistant Studies program: answer telephone and email inquiries, review and filter PA program applications, initiate applicants’ interview files, and assist in administering screening tests. Supervisory Responsibilities This position could be responsible for assigning work and/or giving direction to part-time Student Workers, in order to complete office work assignments. Other Knowledge Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
• Skill in the use of personal computers and related software applications.
• A thorough knowledge of: Business English and arithmetic; general office methods, procedures and practices.
• Ability to plan, develop, and coordinate multiple projects.
• Ability to read and write at a level appropriate to the duties of the position.
• Ability to use independent judgment and to manage and impart confidential information.
• Ability to gather data, compile information, and prepare reports.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff and student body.
• Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
• Strong organizational skills and detailed oriented.
• Ability to maintain confidentiality.
• Excellent telephone courtesy knowledge and experience.
• Ability to coordinate and organize meetings and/or special events.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to create, compose, and edit written materials.
• Ability to develop and maintain recordkeeping systems and procedures.
• Ability to resolve customer complaints and concerns.
• Ability to investigate and analyze information and to draw conclusions.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and requires sufficient hand, arm, and finger dexterity to operate a computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards. Education and/or Experience Associate degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.