Web application developer • chicago il
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,... Show more
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Calibri,"sans-serif""><b><span style="font-size:16.Web Application Developer</span></span></b></span></span></span></p> <... Show more
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Job Summary and Responsibilities.As an IT EPIC Principal Application Analyst, you will be a central, high-level expert designing, building, and optimizing critical EPIC applications to ensure seaml... Show more
A growing professional services firm is seeking a full-time Senior Application Developer to join its Chicago-based technology team in a hybrid work environment.This role focuses on enterprise appli... Show more
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The average salary range is between $ 83,000 and $ 120,000 year , with the average salary hovering around $ 103,500 year .
The average salary range is between $ 81,703 and $ 135,103 year , with the average salary hovering around $ 100,000 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
