Wellness coach Jobs in Louisville, KY
Create a job alert for this search
Wellness coach • louisville ky
- Promoted
Patient Access Representative I
UofL HealthLouisville, KY, United States
Sales Person $75-85k First Year earning Potential
Horizon Payments LLCWindy Hills, Kentucky- Promoted
Automotive Detailer - Car Washer - West Port Road
EnterpriseLouisville, Kentucky, USA- Promoted
Remote Sales Representative 60k / Year
Spade Recruiting USAParkway Village, Kentucky
Insurance Agent
AAA Hoosier Motor ClubClarksville, IN, United StatesPatient Access Representative I
UofL HealthLouisville, KY, United States- Full-time
Overview : WE ARE HIRING!
Location : 515 W. Market Street, Louisville KY 40202
Shift Options : 1st shift
About Us
UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians academic and community physicians care for all ages and stages of life, from pediatrics to geriatrics with compassion and expertise. UofL Physicians academic providers are professors and researchers at the UofL School of Medicine, teaching tomorrows physicians, leading research in medical advancements and bringing the most progressive, state-of-the-art health care to every patient.
With more than 13,000 team members physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission : to transform the health of communities we serve through compassionate, innovative, patient-centered care.
Our Mission
As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.
JOB SUMMARY
The Access Center Partner I is responsible for communicating with patients and physicians in a timely and professional manner. As a first point of contact, the person will create a positive impression for U of L Physicians while scheduling patient appointments according to clinic operating standards.
Responsibilities :
- Answer all incoming calls with exceptional customer service with a focus on compassionate patient centered care
- Schedule new, return, and referring provider appointments within assigned group or warmly transfer to level II agents
- Accurately schedule patient appointments in accordance with physicians template and guidelines using access center technologies
- Regularly monitor guided schedule documents to ensure up to date scheduling compliance
- Determine appropriate physicians for all non-directed referrals
- Reschedule patients using proper functions
- Field non-clinical patient questions or transfer to appropriate clinical parties
- Set patients expectations for their visit ensuring an excellent patient experience
- Call patients to reschedule appointment when clinic is cancelled
- Use Allscripts, Centricity Business, online paging systems as well as retrieve information from other hospital systems
- Treat all matters confidentially concerning patient information according to HIPAA guidelines.
- Adhere to group productivity and quality metrics
- Other duties as assigned.
Qualifications :
MINIMUM EDUCATION & EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES
WORKING CONDITIONS
JOB REQUIREMENTS