Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful?
Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Job responsibilities and tasks
- Provide Customer Service support to our customers, Sales Area Managers, Product Managers and Regional Sales entities.
- Interact with internal / external customers to provide information response to inquiries about products and services.
- Handle and resolve questions / concerns.
- Provide information about the organization’s products and service.
- Generate quotes and process orders as requested by Product Managers, Service Account Manager, and customers.
- Enter and ensure proper handling of all orders.
- Maintain customer pricing based on guidance from management.
- Coordinate delivery and purchase order requirements with Logistics Department.
- Communicate special shipment dates and date changes to the Regional Sales entities, Sales Area Managers, and / or customers.
- Approve orders for invoice.
- Other duties as assigned by Supervisor or Managers.
Education, professional experience, and qualification preferred / required
- Associates-level degree or relevant experience preferred
- Experience with ERP systems, especially SAP and bolt-on interface desireable
- Well-developed communication and interpersonal skills required
- Competent in MS Word, Excel, PowerPoint, Teams, etc.
- Experience with EDI systems ( Ariba) a plus
- Ability to learn to read and interpret engineering drawings.
Physical and Mental Qualifications
General Office Work
Travel percentage (include country or region name)
Additional Information
Andritz Inc. is an AA / EEO / Veterans / Disabled Employer
Legal status to work in the United States is required
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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