FT Customer Support Specialist - Work From Home>

Snap! Mobile
El Cerrito, CA, United States
$23 an hour
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11 : 30a-8p CST schedule - As a Customer Support Specialist you'll : Answer incoming phone calls;
  • Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order issues;

Tag and catalogue issues appropriately utilizing internal ticketing tool; Contribute to the content and general organization of documents related to Customer operations, including SOPs, email templates, internal knowledge base articles, and more...Hiring Fast >

15 days ago
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