Dental Receptionist - Business Assistant

Position Summary :

Grand Maple Dental Care - Opening Fall in Westfield!

Now hiring motivated, high-energy Business Assistants! Unique opportunity to be involved in practice setup and opening!

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

About Grand Maple Dental Care

Grand Maple Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Located near the corner of th and Spring Mill Rd, across from Meijer
• Two doctor, three hygienist provider team
• Join a team of dental professionals who thrive on teamwork and collaboration
• State of the art practice, utilizing the latest technology and techniques

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.

As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Benefits :

• Medical and prescription drug insurance
• Free dental services for yourself and your dependents, minus lab fees
• Vision care support
• Life and disability insurance

K) retirement plan

• 6 paid holidays and 2 weeks paid vacation after one year!
• Endless growth and advancement opportunities

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required;

and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements :

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.