Quality Assurance Manager

it’s what’s inside that counts

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company.

Our success comes from finding, retaining, and supporting the highest quality talent by offering :

• Day 1 Benefits Coverage with low cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• $500 Annual Company-paid Lifestyle Benefit
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career.

Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Oversees all product QC testing and related activities
• Provides the tools and resources necessary to foster an atmosphere of continuous improvement and employee development in the QA Lab
• Support continuous process improvements plant wide include : product quality, processes and cost efficiency
• Support continuous process improvements plant wide include : inventory control, reduce waste and management of physical and spectrometer lab
• Advocates sound business practices to support mill operational processes to produce a quality product within budget
• Maintains and ensures that the lab is contributing toward producing the best quality bar by reviewing samples, product chemistry and overall operational processes
• Guarantees timely and accurate test results from the lab
• Responsible for receiving, tracking, assessing and responding to customer complaints or issues
• Work with managers and employees to identify root cause of customer complaints and implement corrective actions
• Maintains and calibrates lab equipment to ensure in working order, ensuring reliability and accuracy of analytical and measuring devices
• Responsible for day-to-day implementation of quality system, including hold / release decision, retesting, etc
• Provides tools and training to develop employees in the quality process, serving as a true business partner in developing solutions
• Serves as the customer interface for quality items, including customer visits and problem-solving activities
• Reviews customer specifications for application of products
• Achieves and maintains certification from outside accreditation agencies, including but not limited to, NTPEP, ISO, ABS, State DOT’s
• Attends ACI, ASTM, and CRSI meetings to ensure company is represented at the organizations and serves on committees as needed
• Provides guidance and direction to staff including hiring, disciplinary action, staff development, goal formulation and performance review
• Ensures compliance with employment laws and regulations, minimizing the company’s exposure to adverse outcomes of complaints, litigation, audits and inspections
• Accurately reviews and approves employee hours thorough the online Kronos time keeping system
• Demonstrates a passion for customers and world class customer service
• Promotes collaboration and working as a member of a team
• Adapts to change in a positive and productive manner

What You'll Need

• Minimum 1 year Supervisory experience required
• Minimum 2 years steel mill experience in a hands-on environment preferred
• Participates in the CMC Safety Programs and proactively upholds the CMC Safety Culture
• Ability to recall specifics, methods, and processes
• Operates a computer proficiently (Outlook, Excel, Word, etc)
• Experience with measuring devices (tapes, micrometer, inside outside calipers, etc)
• Must be able to multi-task and follow through with tasks and direction given as well as give direction to direct reports
• Must be able to work well with others and create a team atmosphere starting with safety
• Must be able to follow instructions given by supervisor or manager in timely and safe manner
• Comprehends and apply standards and procedures

Your Education

• High School Diploma or GED required
• Bachelors Degree in Metallurgy or Material Science preferred

We are Commercial Metals Company, a Fortune 500 company with a family feel that’s already part of your life. Our steel products have been supporting structures in more than 20 countries for over 100 years.

And the secret to our success? We’ve built our legacy by assembling a team of innovators and doers to tackle some of the most challenging problems facing our world over the last 100 years but we’re just getting started.

If you’re ready to reimagine ways to make the steel industry more sustainable, reinforce the bridges and roadways connecting our communities, and do meaningful work, you’re ready to join CMC.