Contract Support Administrator

Date Posted : 2024-02-23

2024-02-23

Country :

United States of America

Location :

VA542 : 22260 Pacific Blvd, Dulles 22260 Pacific Boulevard Building CC4, Sterling, VA, 20166-6916 USA

Position Role Type : Onsite

Onsite

We are seeking a Contractor Support Administrator to work in a dynamic office environment located in Herndon, VA. The ideal candidate will have knowledge of and demonstrate experience in using Microsoft Office Suite, especially Word and Excel, as well as familiarization with Acrobat Adobe.

The candidate must be competent in manipulating computer files, links and saving documents into various formats for processing.

The candidate must have excellent computer and office skills. The ideal candidate will also have strong customer service skills and will enjoy working in a public’ facing role.

He / She will be the face of the registry, processing incoming and outgoing mail in accordance with client policies and procedures.

He / She will perform case management taskings including but not limited to entering information into the client systems;

document scanning; and case tracking. Other duties as assigned may include providing support to other areas of the contract in times of surge requirements.

Note : Six full years of experience specific to the skill must be reflected .

Mandatory Skills :

Provide mail-processing support for the onsite client registry Monday through Friday between 7am and 4 pm.

Strong computer and customer service skills

Knowledge of and experience in using Microsoft Office Suite, especially, Word and Excel

Knowledge of Adobe and understanding file conversions.

Knowledge of client guidelines for physical distribution of mailings; courier deliveries; etc.

Ability to follow standard operating procedures, think independently, and use sound judgement, but know when to ask questions.

Must have an active TS / SCI clearance with Poly and be crossover eligible.

Required Education :

Bachelor's degree and / or high school diploma and 6 relevant years of experience specific to the skills listed.

Additional Notes :

About Cybersecurity, Intelligence and Services

The Cybersecurity, Intelligence and Services (CIS) business provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges.

Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization.

CIS brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets

CISJobs

The salary range for this role is 53,000 USD - 103,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.