Operations Specialist

Centralized Operations Specialist

The centralized operations specialist is responsible for completing property operations functions across a portfolio of up to ten properties. This position ensures consistent performance, compliance, and operational efficiency across the assigned portfolio. The centralized operations specialist is a hybrid role working at a local corporate office and remotely.

Primary Responsibilities and Objectives :

• Generate and process all lease contracts for renewing residents, ensuring accuracy and compliance with company policies
• Prepare and send deposit accounting statements for former residents, in accordance with company policies, ensuring accuracy, timeliness, and regulatory compliance
• Manage accounts payable by coding invoices appropriately and entering purchasing order and payable information through the workflow system
• Oversee delinquency management processes, including tracking overdue accounts and implementing appropriate actions for collections
• Provide residents with accurate information about their rent and charges
• Responsible for issuing balance due notices, notices to vacate, and coordinating with onsite staff for notice delivery
• Strong comprehension of industry regulations and compliance standards relevant to assigned regions
• Handle the preparation and filing of eviction cases in accordance with legal procedures
• Prepare and submit accurate monthly financial reports in coordination with accounting and property operations
• Perform other tasks as assigned

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