Manager, Reporting & Analytics

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We have an incredible opportunity for the right individual to join Brightspeed as Manager, Reporting & Analytics. Reporting to the Director, Sales and Channel Performance, you will oversee metric gathering, analytics, modeling, reporting, and data warehouse design to support the Mass Markets Sales and Channel organization.

This includes budgets, forecasts, business unit reporting, gap assessments, as well as managing the Mass Markets data infrastructure and coordinating with IT.

As Manager, Reporting & Analytics, your duties and responsibilities will include :

• Oversee the planning, reporting and consolidation of Mass Market sales and marketing metrics and scorecards, ensuring the accuracy of results on a timely basis
• Analyze and corollate complex data from varying sources to simply articulate and drive business insights and identify performance driving opportunities
• Produce accurate, clear and concise operational analysis to communicate key trends, variances, risks and opportunities
• Develop learning models that proactively predict sales trends based on a variety of factors
• Development of annual daily sales unit budgets as well as monthly and quarterly forecasts
• Deliver timely, accurate and insightful daily / weekly / monthly sales and marketing reporting
• Identify opportunities to improve or change processes to reduce waste and drive efficiency to promote more time for analytics
• Develop applications that aid the organization in making data universally accessible
• Define data warehouse requirements to IT and partner with IT to drive timely solution delivery
• Implement governance and process support to maintain data quality.
• Identify solutions to complex issues through collaboration with multiple sources and peer groups
• Recruit, train and mentor internal or vendor staff and partner with key stakeholder / customer organizations
• Create an environment of innovation and continuous development of new insightful reporting views
• Work on special projects as assigned

Qualifications

WHAT IT TAKES TO CATCH OUR EYE :

• Bachelor's Degree in business or a technical field
• 5+ years experience in data / analytics
• Experience in executive level reporting, analysis, and communication
• Statistical knowledge, or a desire to learn, including practical application of predictive and proactive models
• Proven track records in designing and creating visualizations and dashboards on tools such as PowerBI and looker
• Fluent in data fundamentals : SQL, data manipulation using a procedural language, statistics, experimentation, and modeling
• Relevant knowledge of sales and marketing processes
• Independent ability to extract and consolidate key sales, marketing and / or operational data from multiple sources and prepare insightful reporting and analytics
• Demonstrated leadership experience and a progression track of taking on roles of increased responsibility
• Ability to work in a complex environment
• Expert ability to manage requests, establish priorities and proactively communicate expected timelines to customers
• Ability to communicate effectively, both written and orally, skillfully and appropriately with all levels of management
• Extensive Excel and PowerPoint knowledge or aptitude and desire to achieve expert level skills
• Proven track record of thought leadership, critical thinking and executional excellence
• Excellent presentation skills; ability to distill and present actionable information from complex research or analysis
• Successfully managed remote direct reports and worked with distributed teams
• Experience in sales, marketing within telecom industry

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.

We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.

We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.

Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program;

a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief inBeing Real .

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer / Veterans / Disabled

For all applicants, please take a moment to review our Privacy Notices :

• Brightspeed's Privacy Notice for California Residents
• Brightspeed's Privacy Notice

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