Quality Representative

CompanyWith around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world.

The broad service spectrum offered by the materials experts enables customers to focus on their individual core business.

The area of Materials Services spans two strategic areas : global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services.

A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence.

Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico.

By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment.

The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs.

The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your responsibilities

Job Summary

Assist in the implementation and maintenance of the company's Quality System. Process customer and vendor returns. Assist in promoting a total quality environment and ensuring the continual improvement of branch products and processes.

Job Description

MUST BE ELIGIBLE TO WORK IN THE U.S.A. TO BE CONSIDERED FOR THIS ROLE. NO SPONSORSHIP OPPORTUNITY AVAIABLE FOR THIS POSITION.

Key Accountabilities :

• Investigate reason for, document, report, review and process customer returns.
• Investigate reason for, document, report, and review vendor returns (Return Purchase Orders)
• Assist in the implementation and maintenance of the Quality Management System :

o Maintenance and calibration of Measuring and Test Equipment

o Branch Management Quality System Reviews

o Internal Quality System Audits

o Customer lead audits / visits

• Conduct root cause investigations and make recommendations for corrective and preventative actions
• Provide internal and external technical assistance
• Assist in continual improvement projects in the capacity of branch Lean Focal

o Ensure audits are completed and scores are posted on the intranet in a

timely manner

o Ensure that meetings take place, no more than 10 minutes

o Identify areas for improvement

o Assist Regional Lean Focal with prep work for workshops (AIWs)

o Maintain all visual boards, pictures, audit history and newsletters

o Maintain Shared Vision Board, Corp and local area

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications :

Minimum Requirements :

• High school diploma or GED equivalent
• Experience or training in ISO9001 : 2015 or AS9100 / 9120
• Quality systems, Lean training, and computer experience.

Preferred Requirements :

• ASQ certification
• 3+ years Quality Assurance / Control experience
• Root Cause & Corrective Action, 8D's, Plastics experience

Preferred Requirements :

• ASQ certification
• 3 years Quality Assurance / Control experience
• Lean training, Safety / OSHA, metal experience and or training

Great growth potential!! APPLY NOW

Job Compensation

$45,000 - $60,000

Benefits Overview

We offer competitive Company benefits such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and / or company segment. Please work with your recruiter or tk representative for applicable benefits information.

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