Description of Work
Provide technical support for hardware and software solutions, including computers, tablets, mobile devices, and other technology devices.
Respond to issues such as accounts, security, and data storage, using a variety of communication channels. Maintain internal and external documentation for technical solutions and provide training to users.
Partner with other departments and clients to support and provide technology for special requests, events, and projects.
Collaborate with central University ITS staff to manage and execute hardware and software deployments, including user-specific configuration and access administration, utilizing the University’s client management tools.
Collaborate with other internal College of Business and University departments to provide high-quality support and solutions.
Assist in the oversight of tier 1 technical support student workers, offering training and mentorship.
At the University of Nebraska Lincoln College of Business, our team members play a pivotal role in shaping an environment where cutting-edge research, diverse perspectives, and real-world experiences converge to create a dynamic learning ecosystem.
Ranked as one of the Best Employers in Nebraska, we are committed to providing a work environment and culture that fosters personal and professional success and satisfaction.
We invest in our staff by offering fantastic benefits like vacation, sick, and holiday pay, a variety of insurance options, retirement plans, employee and dependent tuition reimbursement, and numerous others.
By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse populations we serve.
The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential.
As an EO / AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and / or political affiliation
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