Customer Support Engineer
A company is looking for a Customer Support Engineer.Key Responsibilities : Engage with customers to resolve technical support requests and provide platform educationCollaborate with internal teams and participate in product conversations based on client feedbackConduct basic training on the DTEX Kibana-based UI for customersRequired Qualifications : 3+ years of experience in technical, customer-facing rolesExperience in roles such as L1 Technical Support Engineer, Linux System Administrator, or DevOps EngineerKnowledge of Linux, networking, and security domainsExperience in multi-channel technical support at a SaaS or Cybersecurity companySecurity domain knowledge and experience working with different server environments
Customer Support Engineer
A company is looking for a Customer Support Engineer. ...
Customer Support Engineer
Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. The KLA...
Associate Customer Support Engineer
A company is looking for an Associate Customer Support Engineer. ...
Customer Support Engineer - M-F 10AM-6:30PM CT
The Customer Support Engineer (CSE) is responsible for responding to customer issues across our Wdesk and Wdata platforms. Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management. Support consists of troubleshooting issues with cus...
Customer Support Engineer - UIR (Northern Phoenix)
Within ASML, the sector Customer Support (CS) is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS Field Factory (FF) Relocations, which is responsible for providing planning and execution support to customer...
Service - Customer Support Engineer
Service - Customer Support Engineer** Location **AZ** Job Code **85** # of openings **1** **Job Functions**. The primary role of the CSE is to manage the needs of system issues of varying complexity, keeping a firm understanding of case creation and management throughout...
DUV - Customer Support Engineer - TSMC
The Customer Support organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer site and is responsible for the necessary transfer of know-how to the customer. The holder of this position reports to the DUV Tech Ops Support Manager and pro...
Customer Support Engineer
Customer Support Engineer** Location **AZ** Job Code **85** # of openings **1** * Case creation and management with attention to expected service level objectives and timeframes. Create technical documentation for customer and L3AV support staff use. Conduct product test...
Customer Support Engineer
Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. The KLA...
Customer Support Engineer (E)
Customer Support Engineering talent community, we are interested in learning about your. Customer Support/Service Engineer. Prepare fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. Represent the company to the custo...