Patient Services Representative
Description
JOB TITLE : Patient Services Rep
GENERAL SUMMARY OF DUTIES :
The Patient Services Representative performs general business office functions that may include some or all of the following :
- Insurance verification and eligibility;
- Insurance pre-authorization / pre-certifications;
- Counseling patients and families on insurance and payment issues prior to surgery.
- Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
- Registers patients in the system.
- Collects and revises all patient insurance information.
- Collects co-pays, deductibles and other out of pocket amounts at the time of service.
- Balances receipts, reconciles daily work batches and prepares audit trail.
- Other office tasks as assigned.
REQUIREMENTS :
- High school diploma or GED required.
- Experience working face-face with patients in a medical environment / office setting.
- Two years minimum office experience in a medical environment.
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