Customer Service Lead
Overview
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times.
You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind.
You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
Key Responsibilities :
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
Coordinate meal and break periods and monitor schedule adherence.
Requirements :
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required.
Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan.
Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
Customer Service Lead - Part-Time
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cu...
Strategic Customer Engagements Deal Lead
Do you have an aptitude for working with customers in competitive and complex sales opportunities? Analyzing customer requests and creating innovative business deals to address these? Taking complex scenarios and simplifying them to fulfill customer outcomes? Building consensus across broad stakehol...
Customer Service Lead
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cu...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...
Sales Associate - Chico's
The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. Meets company sal...
Retail Sales Associate Apparel
Prior retail sales, cashier, or customer-focused experience preferred. Prior retail sales, cashier, or customer-focused experience preferred. ...
Health Plan Sales Associate II
A company is looking for a Health Plan Sales Associate IIKey Responsibilities:Assist prospective members with selecting and enrolling in health plansEducate members on benefits, services, and plan detailsMake proactive outbound sales calls to assist prospective membersRequired Qualifications:High Sc...
Cashier and Team Member
Keep the front lobby and outside area clean .Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times .Assist and ring up guests, answer phone calls and take orders over the phone .Must be able to follow recipe...
Cashier
As a Cashier, you welcome guests when they enter the restaurant, making personalized and authentic connections. ...
Cashier
A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the...