Customer Service - Self Storage Manager
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements :
- Ability to transport lift / move items weighing up to 35 pounds
- Our property managers should be able to walk in / around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks : including sweeping / mopping interior areas and maintain exterior grounds / curb appeal clean and free of debris.
Qualifications
- Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
- Transportation : Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and / or while conducting other work-related business.
mileage reimbursement available)
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Ensures Team Members deliver excellent customer service to donors and customers. One-year customer service experience required. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store inclu...
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Ensures Team Members deliver excellent customer service to donors and customers. One-year customer service experience required. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store inclu...
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Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. We assess customer storage needs and make suggestions, including selling packing and moving supplies. Our Property Managers get to work ...
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Ensures Team Members deliver excellent customer service to donors and customers. One-year customer service experience required. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store inclu...
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Ensures Team Members deliver excellent customer service to donors and customers. One-year customer service experience required. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store inclu...
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Ensures Team Members deliver excellent customer service to donors and customers. One-year customer service experience required. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store inclu...