System Administrator Associate
Job Description
Provide technical support in the management of networks, software, hardware, configurations, and architectures
Troubleshoots moderately complex system hardware and software issues
Trains end users on the proper use of hardware and software
Performs software installations and upgrades to operating systems and layered software packages
Monitors and tunes systems to achieve optimum performance levels
Ensures workstation / server data integrity by implementing standard software and hardware solutions
Ensure data / media recoverability by following a schedule of system backups and database archive operations
Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
Ensures that performance and security of computers meet the needs of network users
May evaluate existing systems and assist with planning long-term strategies
May coach and provide guidance to less-experienced professionals
May serve as a team or task lead
EDUCATION AND EXPERIENCE :
- 2-4 years of experience diagnosing / debugging faults in complex online services
- Ability to identify and script automatable problems, perform work with efficiency in mind
- Hold active TS / SCI security clearance with a full-scope polygraph fully adjudicated by the designated agency.
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