Sales Leader

express
Hicksville, NY, US
$18,5-$25,35 an hour
Full-time

Responsibilities

  • Assist in developing and motivating associates to maximize sales potential
  • Provide in the moment coaching / training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
  • Partner with Store Management to provide feedback on associate performance.
  • Assist in training associates on store operations, product, policy, and procedures.
  • Execute action plans that optimize results
  • Execute all aspects of daily store operations.
  • Ensure appropriate associate coverage to create a great customer experience.
  • Oversee and authorize the checkout experience.
  • Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
  • Monitor and analyzes the customer service provided by team members.
  • Build an effective schedule with the right associate in the right place at the right time.
  • Promote and support an environment focused on delivering great in-store customer experiences.
  • Effectively resolves customer service issues to a positive outcome.
  • Lead and models our customer experience model.
  • Display expert knowledge of product, company policies, promotions, loyalty programs.
  • Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
  • Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

  • Education : High School or Equivalent
  • Years of Experience : 1
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Critical Skills & Attributes

  • Previous retail experience preferred
  • Ability to effectively communicate with customers, peers and supervisors
  • Demonstrated sales accountability
  • Demonstrated collaborative skills and ability to work well with a team.
  • Ability to multitask and handle multiple customers and / or processes at once.

Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associate’s health and long-term financial security including :

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
  • And more

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range $18.50 - $25.35

9 days ago
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