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Remote Customer service Jobs in Washington, DC
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Customer service • washington dc
- Promoted
Customer Service Technician
Client First TechnologiesWashington, DC, USCustomer Service Associate
WawaBeltsville, MD, United States- Promoted
Customer Service Representative
VirtualVocationsArlington, Virginia, United StatesCustomer Service - Customer Service Specialist
Navy MutualArlington, VA, United StatesCustomer Service
Rounds Vanduzer ArchitectsFalls Church, Virginia, USACustomer Service Representative
Family DollarPotomac, MD, USACustomer Service Representative
Hire TalentMcLean, VA, United StatesCustomer Service Associate
WalmartDistrict Heights, MD, USACustomer Service Representative
AmazonOxon Hill, MD, USACustomer Service
LowesWashington, DC, United StatesCustomer Service
SimplecleanzWashington, DCCustomer Service / Sales
Home DepotCapitol Heights, MD, United States- Promoted
Customer Service / Sales
Maryland StaffingOxon Hill, MD, US- Promoted
Customer Service
TradeJobsWorkForce22245 Arlington, VA, USCustomer Service
PackEmStackEmWashington, DC- Promoted
Customer Service
TradeJobsWorkforce22230 Arlington, VA, US- Promoted
Customer Service Representative
CaliberFalls Church, VA, US- Promoted
Customer Service / Sales
Home Depot (Retail)Washington, DC, US- Promoted
Customer Service Representative
Third Party CSWashington, DC, USThe average salary range is between $ 30,225 and $ 45,000 year , with the average salary hovering around $ 35,100 year .
- 911 operator (from $ 82,359 to $ 461,180 year)
- hospitalist (from $ 100,000 to $ 257,063 year)
- owner operator (from $ 58,500 to $ 250,000 year)
- associate dentist (from $ 120,000 to $ 250,000 year)
- director of customer service (from $ 42,324 to $ 250,000 year)
- visa sponsorship (from $ 85,280 to $ 250,000 year)
- sound engineer (from $ 103,200 to $ 245,000 year)
- pediatrician (from $ 75,000 to $ 244,558 year)
- medical editor (from $ 64,625 to $ 238,968 year)
- customer service director (from $ 59,174 to $ 236,550 year)
The average salary range is between $ 27,316 and $ 41,926 year , with the average salary hovering around $ 31,943 year .
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Customer Service Technician
Client First TechnologiesWashington, DC, US- Full-time
Job Description
Job Description
Description :
Client First Technologies currently is seeking a Customer Service Technician with experience supporting enterprise users of computer applications and systems. The Customer Service Technician will utilize their troubleshooting skills to help end users resolve their issues, including coordinating Tier III escalation as appropriate. This is a full-time, on-site position located at the client site in Washington, DC. CFT offers a full benefits package, a collaborative work environment and a strong company culture. Veterans and military spouses are encouraged to apply.
Responsibilities
- Perform first call resolutions for common issues, customer training, and advanced (equivalent to Tier II support) troubleshooting and support
- Record tickets and maintain ticket status in ServiceNow
- Analyze software and business applications; troubleshoot issues
- Follow up with customers ensuring their issues and requests are resolved
- Work cooperatively and independently to research and document issues and solutions
- Work collaboratively with multiple enterprise teams to provide complete support to the end user
- Walk customer through problem-solving process
Requirements : Qualifications
Required Clearances and Screenings
Physical Demands