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Remote Customer service Jobs in Washington, DC

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Customer service • washington dc

Last updated: 3 days ago
  • Promoted
Customer Service Technician

Customer Service Technician

Client First TechnologiesWashington, DC, US
Full-time
Client First Technologies currently is seeking a Customer Service Technician with experience supporting enterprise users of computer applications and systems. The Customer Service Technician will ut...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WawaBeltsville, MD, United States
Full-time
As a Customer Service Associate (CSA), you are the friendly face that puts the.Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putti...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

VirtualVocationsArlington, Virginia, United States
Full-time
A company is looking for a Customer Service Auxiliary who will work remotely and must reside in San Antonio, TX.Key Responsibilities Research and process returned warrants and new court orders C...Show moreLast updated: 30+ days ago
Customer Service - Customer Service Specialist

Customer Service - Customer Service Specialist

Navy MutualArlington, VA, United States
Full-time
Are you motivated by mission-driven work and passionate about delivering exceptional service to those who protect our nation? Navy Mutual-a financially strong, member-owned, non-profit organization...Show moreLast updated: 3 days ago
Customer Service

Customer Service

Rounds Vanduzer ArchitectsFalls Church, Virginia, USA
Full-time
The Customer Service Representative ( Full-Time) at Rounds VanDuzer Architects plays a vital role in shaping the client experience by serving as the primary liaison between the firm and its clients...Show moreLast updated: 10 days ago
Customer Service Representative

Customer Service Representative

Family DollarPotomac, MD, USA
Full-time
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Hire TalentMcLean, VA, United States
Full-time
Position Status Label : Non- Exempt.Labor Category : Customer Support.The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone cal...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WalmartDistrict Heights, MD, USA
Full-time
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

AmazonOxon Hill, MD, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

LowesWashington, DC, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

SimplecleanzWashington, DC
Full-time
Quick Apply
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
Customer Service / Sales

Customer Service / Sales

Home DepotCapitol Heights, MD, United States
Full-time
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Maryland StaffingOxon Hill, MD, US
Full-time
Customer Service / Sales Position.Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.The...Show moreLast updated: 15 days ago
  • Promoted
Customer Service

Customer Service

TradeJobsWorkForce22245 Arlington, VA, US
Full-time
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...Show moreLast updated: 30+ days ago
Customer Service

Customer Service

PackEmStackEmWashington, DC
Full-time
Quick Apply
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

TradeJobsWorkforce22230 Arlington, VA, US
Full-time
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

CaliberFalls Church, VA, US
Full-time
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary custom...Show moreLast updated: 10 days ago
  • Promoted
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Washington, DC, US
Full-time
Customer Service / Sales | Home Depot.Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance...Show moreLast updated: 11 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Third Party CSWashington, DC, US
Full-time
Customer Service Representative.The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative,...Show moreLast updated: 30+ days ago
People also ask
Customer Service Technician

Customer Service Technician

Client First TechnologiesWashington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Client First Technologies currently is seeking a Customer Service Technician with experience supporting enterprise users of computer applications and systems. The Customer Service Technician will utilize their troubleshooting skills to help end users resolve their issues, including coordinating Tier III escalation as appropriate. This is a full-time, on-site position located at the client site in Washington, DC. CFT offers a full benefits package, a collaborative work environment and a strong company culture. Veterans and military spouses are encouraged to apply.

Responsibilities

  • Perform first call resolutions for common issues, customer training, and advanced (equivalent to Tier II support) troubleshooting and support
  • Record tickets and maintain ticket status in ServiceNow
  • Analyze software and business applications; troubleshoot issues
  • Follow up with customers ensuring their issues and requests are resolved
  • Work cooperatively and independently to research and document issues and solutions
  • Work collaboratively with multiple enterprise teams to provide complete support to the end user
  • Walk customer through problem-solving process

Requirements : Qualifications

  • High school diploma or equivalent
  • Experience supporting end users in a help desk role preferred
  • Experience with Microsoft Office
  • Experience with ServiceNow preferred
  • High-level communication skills
  • Ability to troubleshoot medium complexity software issues
  • Must be able to work quickly with a high degree of accuracy with cross-functional teams
  • Required Clearances and Screenings

  • This position is subject to a government background investigation and must meet eligibility for a position designated with a Tier 4 background investigation (BI). A current Tier 4 BI (or equivalent) is preferred.
  • Physical Demands

  • Must be able to sit and stand for extended periods of time
  • May need to lift items up to 50lbs
  • Occasional travel and overtime may be required