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Customer support representative Jobs in Costa Mesa, CA
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Customer support representative • costa mesa ca
- Promoted
Technical Support Representative
Medit USA IncNewport Beach, CA, USCustomer Representative
InspiredOrange, United StatesCustomer Technical Support Representative - Part Time
WileyCalifornia, USATechnical Customer Support
Vish Consulting ITWestminster, California, USA- Promoted
Technical Support Representative
VirtualVocationsCosta Mesa, California, United StatesHybrid, Customer Support Representative- Irvine, CA
Ultimate Staffing ServicesIrvine , CA- Promoted
Customer Support Manager
ConsumerDirectIrvine, CA, United States- New!
Customer Support Associate
Convera CorporationSanta Ana, CA, United States- New!
Customer Support Representative / Telesales executive
Jobs for HumanityNewport Beach, CA, United StatesTechnical Support Representative
HopesglobalgetawaysSanta Ana, California, USA- Promoted
Sales Support Representative
SD Premier Consulting, IncGarden Grove, CA, US- Promoted
Customer Support Manager
ConsumerDirect, Inc.Irvine, CA, USRemote Customer Support Representative
TradeJobsWorkForceSanta Ana, CA, United States- Promoted
Sales Support Representative
TechnologentIrvine, CA, US- New!
Customer Support Associate
The Home DepotOrange, CA, United States- Promoted
Remote Customer Support Representative
TradeJobsWorkforce92701 Santa Ana, CA, US- Promoted
Technical and Customer Support Representative
Photobooth Supply CoSanta Ana, CA, US- New!
Customer Support Associate
Home DepotIrvine, CA, United States- Promoted
Customer Support Specialist
WayviaIrvine, CA, USThe average salary range is between $ 31,200 and $ 42,611 year , with the average salary hovering around $ 35,344 year .
- chemical engineer (from $ 110,000 to $ 250,000 year)
- technical director (from $ 134,419 to $ 247,500 year)
- records manager (from $ 58,955 to $ 232,000 year)
- associate dentist (from $ 145,600 to $ 225,000 year)
- firmware engineer (from $ 156,160 to $ 221,000 year)
- failure analysis engineer (from $ 184,000 to $ 220,000 year)
- chief engineer (from $ 103,125 to $ 219,050 year)
- flight engineer (from $ 151,800 to $ 213,050 year)
- independent contractor (from $ 48,750 to $ 208,294 year)
- clinical psychology (from $ 84,121 to $ 201,400 year)
- Concord, NC (from $ 42,445 to $ 109,928 year)
- Plano, TX (from $ 36,563 to $ 91,205 year)
- Temecula, CA (from $ 32,663 to $ 85,350 year)
- Albuquerque, NM (from $ 29,250 to $ 67,092 year)
- Raleigh, NC (from $ 25,350 to $ 65,325 year)
- Bridgeport, CT (from $ 39,000 to $ 63,000 year)
- Santa Clara, CA (from $ 37,050 to $ 62,400 year)
- Santa Rosa, CA (from $ 37,050 to $ 62,400 year)
- Newport News, VA (from $ 33,150 to $ 62,000 year)
- Alexandria, VA (from $ 33,150 to $ 61,339 year)
The average salary range is between $ 30,225 and $ 45,208 year , with the average salary hovering around $ 35,100 year .
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Technical Support Representative
Medit USA IncNewport Beach, CA, US- Full-time
Job Description
Job Description
Description :
Medit is a global leader in digital dentistry, known for delivering fast, reliable, and intuitive 3D scanning solutions that empower dental professionals across more than 100 countries. Our ecosystem—including the i500–i900 series intraoral scanners, Medit Link, and our expanding lineup of clinical and workflow applications—is growing rapidly throughout the Americas.
We are now hiring a Technical Support Representative in São Paulo to support our expanding customer base across Brazil and Spanish-speaking LATAM (especially Mexico) . In this role, you will provide high-quality Tier 1 and Tier 2 support to clinicians and dental technicians, ensuring seamless performance of Medit hardware, software, and integrations. This position requires fluency in Portuguese and Spanish , and the working hours will align with our Mexico support window ( 12 : 00 PM – 9 : 00 PM BRT ). This is an opportunity to join a fast-growing global team and make a meaningful impact in the digital dentistry community.
- Provide Tier 1 and Tier 2 technical support to customers via chat, email, and remote session tools.
- Troubleshoot and resolve hardware and software issues related to Medit intraoral scanners (i500–i900 series), Medit Link, Medit Apps, and CAD / CAM integrations.
- Document support cases in detail using Medit’s ticketing system (Zendesk), ensuring timely and accurate follow-up.
- Escalate complex or unresolved issues to higher-level technical teams as needed.
- Communicate clearly and empathetically with users of varying technical skill levels, ensuring a professional and reassuring experience.
- Contribute to the internal knowledge base by documenting solutions and best practices (including video tutorials).
- Collaborate cross-functionally with global Medit teams—including R&D, Product, and Customer Engagement—to identify trends and improve the customer experience.
Requirements : Requirements :