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Customer support representative Jobs in Costa Mesa, CA

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Customer support representative • costa mesa ca

Last updated: 4 hours ago
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Technical Support Representative

Technical Support Representative

Medit USA IncNewport Beach, CA, US
Full-time
Medit is a global leader in digital dentistry, known for delivering fast, reliable, and intuitive 3D scanning solutions that empower dental professionals across more than 100 countries.Our ecosyste...Show moreLast updated: 30+ days ago
Customer Representative

Customer Representative

InspiredOrange, United States
Full-time
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the...Show moreLast updated: 3 days ago
Customer Technical Support Representative - Part Time

Customer Technical Support Representative - Part Time

WileyCalifornia, USA
Remote
Part-time
Books seeks a part-time Customer Service Representative to join its highly-motivated 8-person support team that assists 300,000 students and 2,000 instructors at 1,000 universities each year.Books ...Show moreLast updated: 30+ days ago
Technical Customer Support

Technical Customer Support

Vish Consulting ITWestminster, California, USA
Full-time
Job Role : Technical Customer Support.Location : Westminster CO - Remote - Hybrid.Engage with customers in a friendly empathetic and professional manner to establish rapport and build trust.Actively ...Show moreLast updated: 1 day ago
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Technical Support Representative

Technical Support Representative

VirtualVocationsCosta Mesa, California, United States
Full-time
A company is looking for a Technical Support Representative.Key Responsibilities Document problems, complete problem tickets, and request information in the support tools Maintain knowledge with...Show moreLast updated: 15 days ago
Hybrid, Customer Support Representative- Irvine, CA

Hybrid, Customer Support Representative- Irvine, CA

Ultimate Staffing ServicesIrvine , CA
Temporary
Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvine.This is a seasonal position to support for the months of October- January, could go longer bas...Show moreLast updated: 30+ days ago
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Customer Support Manager

Customer Support Manager

ConsumerDirectIrvine, CA, United States
Full-time
Senior Vice President of Support.Quarterly travel to California office; occasional travel to nearshore BPO partners.The Customer Support Manager is responsible for overseeing customer support opera...Show moreLast updated: 12 days ago
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Customer Support Associate

Customer Support Associate

Convera CorporationSanta Ana, CA, United States
Are you passionate about providing a world-class customer experience? Do you want to unleash your potential for a global FinTech that is passionate about moving money for the better? Do you want to...Show moreLast updated: 4 hours ago
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Customer Support Representative / Telesales executive

Customer Support Representative / Telesales executive

Jobs for HumanityNewport Beach, CA, United States
Full-time
We are seeking enthusiastic, customer-focused individuals to join our customer support team.As a Customer Support Representative at Adroit Synergies Pvt. Support, Sales, Representative, Executive, C...Show moreLast updated: 20 hours ago
Technical Support Representative

Technical Support Representative

HopesglobalgetawaysSanta Ana, California, USA
Full-time
We are currently hiring motivated individuals for a Remote Technical Support Representative this role you will assist clients with travel-related inquiries booking support reservation coordination...Show moreLast updated: 1 day ago
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Sales Support Representative

Sales Support Representative

SD Premier Consulting, IncGarden Grove, CA, US
Full-time
Orange County to keep our sales team sharp and efficient.As a Sales Support Representative, you’ll assist with AT&T residential wireless sales by helping customers with cellphone purchases and ensu...Show moreLast updated: 7 days ago
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Customer Support Manager

Customer Support Manager

ConsumerDirect, Inc.Irvine, CA, US
Full-time
Senior Vice President of Support.Quarterly travel to California office; occasional travel to nearshore BPO partners.The Customer Support Manager is responsible for overseeing customer support opera...Show moreLast updated: 23 days ago
Remote Customer Support Representative

Remote Customer Support Representative

TradeJobsWorkForceSanta Ana, CA, United States
Remote
Full-time
As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phon...Show moreLast updated: 1 day ago
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Sales Support Representative

Sales Support Representative

TechnologentIrvine, CA, US
Full-time
We are seeking a Sales Support Representative to provide comprehensive operational and administrative support to our sales organization. This role is critical to ensure smooth sales operations, accu...Show moreLast updated: 30+ days ago
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Customer Support Associate

Customer Support Associate

The Home DepotOrange, CA, United States
Full-time
As a Customer Support Associate, you will play a crucial role in enhancing the customer experience in our retail environment. Your responsibilities will include : .Ensuring a seamless order fulfillmen...Show moreLast updated: 8 hours ago
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Remote Customer Support Representative

Remote Customer Support Representative

TradeJobsWorkforce92701 Santa Ana, CA, US
Remote
Full-time
As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phon...Show moreLast updated: 30+ days ago
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Technical and Customer Support Representative

Technical and Customer Support Representative

Photobooth Supply CoSanta Ana, CA, US
Full-time
We build photobooths that make people money.Show moreLast updated: 30+ days ago
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Customer Support Associate

Customer Support Associate

Home DepotIrvine, CA, United States
Full-time
Are you looking for a rewarding opportunity where you can make a difference in customer experiences? As a Customer Support Associate, you will play a key role in ensuring that our customers receive...Show moreLast updated: 8 hours ago
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Customer Support Specialist

Customer Support Specialist

WayviaIrvine, CA, US
Full-time
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce.Whether you're charting a new path or leveling up your journey, Way...Show moreLast updated: 24 days ago
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Technical Support Representative

Technical Support Representative

Medit USA IncNewport Beach, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Medit is a global leader in digital dentistry, known for delivering fast, reliable, and intuitive 3D scanning solutions that empower dental professionals across more than 100 countries. Our ecosystem—including the i500–i900 series intraoral scanners, Medit Link, and our expanding lineup of clinical and workflow applications—is growing rapidly throughout the Americas.

We are now hiring a Technical Support Representative in São Paulo to support our expanding customer base across Brazil and Spanish-speaking LATAM (especially Mexico) . In this role, you will provide high-quality Tier 1 and Tier 2 support to clinicians and dental technicians, ensuring seamless performance of Medit hardware, software, and integrations. This position requires fluency in Portuguese and Spanish , and the working hours will align with our Mexico support window ( 12 : 00 PM – 9 : 00 PM BRT ). This is an opportunity to join a fast-growing global team and make a meaningful impact in the digital dentistry community.

  • Provide Tier 1 and Tier 2 technical support to customers via chat, email, and remote session tools.
  • Troubleshoot and resolve hardware and software issues related to Medit intraoral scanners (i500–i900 series), Medit Link, Medit Apps, and CAD / CAM integrations.
  • Document support cases in detail using Medit’s ticketing system (Zendesk), ensuring timely and accurate follow-up.
  • Escalate complex or unresolved issues to higher-level technical teams as needed.
  • Communicate clearly and empathetically with users of varying technical skill levels, ensuring a professional and reassuring experience.
  • Contribute to the internal knowledge base by documenting solutions and best practices (including video tutorials).
  • Collaborate cross-functionally with global Medit teams—including R&D, Product, and Customer Engagement—to identify trends and improve the customer experience.

Requirements : Requirements :

  • Fluent communication skills in Spanish, Portuguese, and English (written and verbal).
  • 1–3 years of experience in technical support, help desk, or IT troubleshooting (dental or medical device experience preferred).
  • Excellent problem-solving skills and attention to detail.
  • Strong customer service mindset with patience and empathy.
  • Proficiency in Windows OS, macOS, networking basics (including wireless troubleshooting), and remote access tools (e.g., TeamViewer, AnyDesk, or equivalent).
  • Ability to work independently in a remote setting and manage multiple priorities effectively.
  • Excellent written communication and documentation skills.
  • Cultural awareness of diverse LATAM markets.