Ecommerce manager Jobs in Chicago, IL

About Us :

Dyson is a global technology enterprise. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About the Role :

The Dyson Sr. National Account Manager - Will help plan the go to market strategy of the business including, but not limited to assortment, promotional plans, inventory management and channel strategy. They will then work with cross functional channel owners to execute and drive a retail sales plan for Direct that will result in delivery of sales and profit growth of existing and new Dyson products.

Develop joint business plans for all direct channels with a focus on ecommerce.

• Seek consensus and approval from internal stakeholders for proposed plans.
• Achieve sales, profit and inventory goals on a monthly, quarterly and yearly basis.
• Analyze data and implement high quality solutions and actions to solve problems proactively.
• Work in partnership with the Direct channel and functional owners (Ecommerce, direct retail, CRM, customer service online and offline, professional beauty) to identify and implement opportunities to cross-sell and up-sell with an enterprise mindset
• Create and deliver (communicate) monthly plans with weekly depth that allows an integrated execution across functions, inclusive of the product launches and promo calendars, volume expectations and other. This includes taking over commercial planning of any market-wide (e.g., Mother's Day, PDW, MDW, LDW, BFCM) or Dyson-specific events (e.g., Dyson Days, Owner Rewards,).
• Lead reporting of business results at the defined cadence, whether internally within the Direct team or with leadership for your respective categories.
• Manage funds and resources for the best return on investment; analyze sales data and implement high quality solutions to drive business across all categories. Balance push and pull by reading trends vs plans proactively proposing (taking) action.
• Scope includes (Home) leading the sales planning, operational and reporting cycle supporting all direct channels, inclusive of Dyson.com, DTC Marketplaces and Direct Retail across A-grade, B-grade (renewed) and S&A (Spares and Accessories) sales.
• Identify and communicate risks and proposed mitigating plans in the short (within month and quarter) and medium term (YTG, next quarter).

Develop and manage relationships

Develop and manage relationships and processes with established customer team and internal business partners.

Contribute to Dyson and Direct Ecommerce Sales Team Success

Other Requirements

About You :

Salary : $147,200-165,600 + annual bonus opportunity

Benefits :

At Dyson, how we reward you is linked to our high-performance culture. But it's about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you're in and the moments that matter.

Financial benefits :

Lifestyle benefits :

Health benefits :

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer.

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.