Customer Service Representative.Customer Service Representative.We are looking for a dynamic and friendly Customer Service Representative to join our team and help deliver exceptional service to ou...Show moreLast updated: 30+ days ago
Promoted
Assembly Tech 1
CarrierCharlotte, NC, US
Full-time
CAN03 : Carrier-Charlotte, NC 9701 Old Statesville Road, Charlotte, NC, 28269 USA.Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solu...Show moreLast updated: 7 days ago
Promoted
2nd Shift Warehouse Associate
PrideStaffCharlotte, NC, United States
Full-time
PrideStaff is seeking a hardworking.Shift Warehouse Associate / Forklift Operator.The primary function of the Warehouse Associate / Forklift Operator is responsible for areas of warehouse maintenance, ...Show moreLast updated: 10 days ago
Promoted
CATERING ATTENDANT (FULL TIME)
Morrison HealthcareCharlotte, NC, US
Full-time +1
We are hiring immediately for a full time.Atrium Health Carolinas Medical Center - 1000 Blythe Boulevard, Charlotte, NC 28203.
Note : online applications accepted.Full time schedule; Monday through F...Show moreLast updated: 16 days ago
We are looking for a dynamic and friendly Customer Service Representative to join our team and help deliver exceptional service to our valued customers. In this role, you will be the first point of contact for customer inquiries and concerns, providing assistance and solutions to ensure a positive customer experience.
Key Responsibilities
Answer incoming calls and respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services, addressing customer needs and concerns promptly.
Assist customers with order placements, tracking shipments, and handling returns or exchanges.
Resolve issues and complaints in a professional and empathetic manner to enhance customer satisfaction.
Document customer interactions and feedback in the company database for future reference.
Collaborate with team members and other departments to ensure seamless service and effective problem resolution.
Skills, Knowledge and Expertise
High school diploma or equivalent; additional qualifications in customer service or a related field are a plus.
Proven experience in a customer service role or similar position.
Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
Strong problem-solving skills and the ability to handle challenging situations with composure.
Proficiency with customer service software, databases, and Microsoft Office Suite.
Ability to multitask and manage time effectively in a fast-paced environment.