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Guest relations manager Jobs in Honolulu, HI

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Guest relations manager • honolulu hi

Last updated: 1 day ago

Guest Relations Specialist

institute for human servicesHonolulu, HI, United States
$17.50 hourly
Full-time

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness.For over 45 years, we've been at the forefront of creatin... Show more

Owner Relations Manager

mantraHonolulu, Hawaii, United States
$64,800.00–$72,000.00 yearly
Full-time

The Owner Relations Manager develops and maintains relationships with existing owners and new investors, with the aim of retaining and growing keys under the Ala Moana Hotel by Mantra rental progra... Show more

Donor Relations Director

salvation armyHonolulu, HI , US
$85,000.00–$95,000.00 yearly
Full-time

DEPARTMENT: Divisional Development.DIRECT SUPERVISOR: Divisional Director of Development.Annual salary: $85,000- $95,000.The Salvation Army, an international movement, is an evangelical part of the... Show more

Member Relations Specialist

aloha pacific federal credit unionHonolulu, HI, United States
Full-time

Responsible for providing members the highest level of service, assisting them with new accounts and loans, cross selling of products and services, completing teller transactions and branch operati... Show more

Guest Service Manager OEM

royal lahaina resortHonolulu, HI, United States
Full-time

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North Americ... Show more

HI Winston - Guest Experience Manager

quality oilHonolulu, HI, United States
Full-time

The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours primarily evenings.This role is respo... Show more

Guest Services Mgr

westin las vegas hotel spaHonolulu, HI, United States
Full-time

The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner... Show more

Executive Director, Labor Relations - MOCS

kaiser permanenteJbphh, HI, United States
Full-time

This position provides executive oversight and strategic direction for the coordination, negotiation, administration, and implementation of collective bargaining agreements across the market.May se... Show more

Guest Services Manager

marriott internationalHonolulu, HI, United States
$67,000.00–$77,075.00 yearly
Full-time

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.Represents property management in resolving any... Show more

Guest Service Manager OEM

highgate hotelsHonolulu, HI, United States
Full-time

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North Americ... Show more

Director, Strategic Partnerships and Government Relations

kamehameha schoolsHonolulu, HI, US
$157,300.00 yearly
Full-time

Director, Strategic Partnerships and Government Relations.Aloha mai! Mahalo for your interest in Kamehameha Schools.If you are looking for an opportunity to utilize your skills and talents and gro... Show more

Employee Relations Professional II

hawaii state federal credit unionHonolulu, HI, United States
$70,600.00–$90,825.00 yearly
Full-time

Employee Relations Professional.Hawaii State Federal Credit Union is seeking an experienced Employee Relations Professional.You'll serve as a trusted advisor to leaders and employees by providing g... Show more

Customer Relations Representative - State Farm Agent Team Member

thomas jansson state farm agentHonolulu, HI, US
$75,000.00–$100,000.00 yearly
Full-time

As an Customer Relations Representative - State Farm Agent Team Member for Thomas Jansson - State Farm Agent, you are vital to our daily business operations and customers’ success.You grow our agen... Show more

Customer Relations Representative - State Farm Agent Team Member

keiko pacheco state farm agentHonolulu, HI, US
$17.00–$25.00 hourly
Full-time

As a Customer Relations Representative - State Farm Agent Team Member with Keiko Pacheco - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth... Show more

Guest Experience Lead - CocoNene International Market Place

art sourceHonolulu, Hawaii, United States, 96815
$24.00 hourly
Full-time
Quick Apply

We are a local family business that has operated in Hawai‘i since 1986 and proudly employs over 160 team members.Pictures Plus, Plus Interiors, and CocoNene — three sister brands committed to local... Show more

Guest Services Manager

accor hotelHonolulu, HI, United States
$71,600.00–$79,598.00 yearly
Full-time

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality.As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the cit... Show more

Employee Relations Partner - REMOTE

ryderHonolulu, HI, United States
$70,000.00 yearly
Full-time

Employee Relations Partner - Remote.The Employee Relations Partner is responsible for providing consistent, tactical Employee Relations consultation to Managers and Employees to resolve employee is... Show more

Community Relations Specialist - Oahu

hawaiian electricHonolulu, HI, United States
Full-time

Community Relations Specialist - Oahu.The P QR COMMUNITY RELATIONS Department of the P COMMUNITY AFFAIRS Division at Hawaiian Electric Company has one management vacancy available.Role: Professiona... Show more

Donor Relations Director

salvation army western territoryHonolulu, HI, United States
Full-time

The Donor Relations Director (DRD) plays a key and integral role in the success of the Hawaiian and Pacific Islands Division's fund development efforts, specifically through ongoing and proactive r... Show more

HUMAN RESOURCES SPECIALIST VI (LABOR RELATIONS) - DOWNTOWN, OAHU

state hawaiiHonolulu, HI, United States
$6,728.00–$9,576.00 monthly
Full-time +1

This vacancy is with the Department of Corrections and Rehabilitation.Salary: $6,728 to $9,576 per month (SR-26, Minimum to Maximum).Hiring rates will be based on availability of funds, the applica... Show more

Guest Relations Specialist

Guest Relations Specialist

institute for human servicesHonolulu, HI, United States
19 days ago
Salary
$17.50 hourly
Job type
  • Full-time
Job description

Guest Relations Specialist

The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach.

The Guest Relations Specialist facilitate a shelter environment of Ho'okipa (hospitality) for all guests and visitors of IHS. This position greets and attends to all guests, visitors and staff of IHS in a professional, warm and welcoming manner. The Guest Relations Specialist provides timely administrative support to facilitate the delivery of services to guests of IHS.

Compensation: Starting from $17.50 hourly, dependent on experience.

Essential Functions:

  1. Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization.
  2. As concierge, assists guests with basic information about IHS's menu of services, service times and locations, and how to access resources from other providers (both on and off site) available to the guest that addresses his/her basic living needs and barriers to housing.
  3. Receive and greet visitors and guests, direct as appropriate while demonstrating professional courtesy, discretion and maintaining confidentiality at all times; Courteously answer phones, provide information, take accurate messages and direct calls as appropriate for all departments and guests.
  4. Complete guest intakes and exits, inform guests of all services provided by IHS and explain their rights and responsibilities while at the shelter or designated service site; accurately enter data into SAMi and HMIS, including using the VI-SPDAT as part of Coordinated Entry.
  5. Work collaboratively with respective IHS program staff and outside partners to ensure the consistent delivery of services to guests.

Required Knowledge/Skills/Abilities:

  1. Knowledge of homelessness and the issues associated with it; mental health and substance abuse issues.
  2. Strong interpersonal, verbal and written communication skills with an emphasis on conflict resolution.
  3. Excellent people, customer service and phone skills.
  4. Possess personal qualities of integrity, patience and commitment to mission.
  5. Flexible and able to multitask; can work within an ambiguous, fast-moving environment.

Required Education and Experience:

  1. High School diploma or GED equivalent.
  2. One year of direct/customer service related experience or receptionist experience in busy office setting; experience working with disenfranchised or medically fragile population.
  3. Good computer skills; able to navigate google email, Microsoft applications and databases.

Expected Hours of Work: Hours include some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. Must be available to work one or more of the following shifts, including weekends and holidays, as scheduled:

  • 6:00 AM - 2:30 PM
  • 2:00 PM - 10:30 PM

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.