Implementation coordinator Jobs in Mesa, AZ

Description

Job Overview:
As the Lifestyle and Events Coordinator, your day is focused on creating engaging experiences that bring the community together. You’ll plan and coordinate social events, wellness activities, and programs that reflect resident interests and foster a strong sense of connection.

A typical day may include organizing upcoming events, coordinating with vendors, promoting activities, and ensuring everything runs smoothly. You’ll also spend time connecting with residents, gathering feedback, and finding new ways to keep programming fresh and engaging.

In addition to event planning, you’ll handle general administrative tasks to keep everything organized and on track. This role is ideal for someone who is organized, creative, and enjoys building relationships while creating a vibrant community atmosphere.


A valid driver’s license and state-mandated insurance are required for this position.

Compensation: $25-27 per hour, based on experience
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Plan and execute resident programs and community-wide events, including weekend activities
• Ensure all events comply with local regulations, including permits, health and safety standards and accessibility requirements
• Lead event supply procurement, setup and breakdown of community events
• Engage residents, business owners and sponsors and vendors to enhance participation and awareness
• Provide exceptional customer service to residents and guests in person, via email and by phone
• Manage scheduling and programming for the community center and parks, aligning with financial goals and member needs
• Oversee and manage private scheduling, contract execution and fee collection
• Assist members, clubs and organizations with facility scheduling, ensuring coordination and fee collection as needed
• Develop and oversee budgets for community programs and events
• Create and manage promotional content for lifestyle programs via newsletters, social media, and mass emails
• Oversee facility space assignments, program development and record-keeping
• Recruit, train, schedule and manage event volunteers and to support various event functions
• Conduct post-event evaluations to gather resident and attendee feedback and analyze for areas of improvement
• Support management with meeting materials, welcome packets, mailings, and special projects
• Assist with daily office functions by providing general administrative support
• Perform other duties as assigned

Skills and Qualifications:

• Enthusiastic, outgoing, and creative with a genuine passion for customer service and event planning
• Outstanding communication skills
• Able to work both in a team environment and independently
• Exceptional interpersonal skills resulting in strong working relationships
• Able to identify issues and resolve before problems arise
• Able to plan, organize, and execute resident programs and social events to create a sense of community

Education and Experience:

• 2+ years of coordinating and promoting recreational and volunteer programs required
• Higher education in recreation, hospitality or communication fields are preferred
• Excellent technology and Microsoft Office Suite skills required
• Prior experience in Property Management or HOA management is a plus

Physical Requirements:

• Able to safely lift, carry, and pull up to 25 pounds
• Able to sit and/or stand for extended periods of time. Property walks may occur which includes lengthy walks on uneven surfaces
• Able to work both indoors and outdoors in various weather conditions
• Able to work in a fast-paced environment while staying on task
• Able to work extended hours when necessary along with holidays and weekends as needed

Work Location: Cave Creek, AZ
Work Hours: Monday – Friday; 8 hours per day, with some evenings and weekends as needed to attend scheduled community events.

Travel Requirements: This role requires minimal driving throughout the community as needed; a company vehicle will be provided. A valid driver’s license and state-mandated insurance are required.

What We Offer:

• 10 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.