It networking Jobs in Lafayette la
Networking Engineer- Lafayette, LA
Global Data SystemsLafayette, Louisiana, United States
IT Field Technician
HARDY INDUSTRIESLafayette, LA, US
MEDITECH Ambulatory Solution Architect
Healthcare IT LeadersLouisiana
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Cloud Specialist - Zero Trust Networking
VirtualVocationsLafayette, Louisiana, United States
IT Network Administrator
Acadian AmbulanceLafayette, LA, US
IT Disaster Recovery Consultant
First Horizon BankLafayette, LA , US
IT Support Technician I
Ethos Risk ServicesBroussard, LA, USA
Clinical IT Analyst - RN
Surgery PartnersLafayette, LA, US
IT Development Program Analyst
Genworth FinancialLouisiana- Promoted
IT Technician Tier 1 (On-Site / Hybrid)
LHC GroupLafayette, LA, United States
Senior IT Analyst
SentaraLouisiana
Senior IT Infrastructure Engineer
Highmark HealthLA, Working at Home, Louisiana
Manager, IT Security
SemtechUS, Louisiana
IT Support Officer (Dispatch / On Demand Request)
Axiom TechnologiesLouisiana, North America
Software Developer / IT Analyst - Workstrings International, Broussard, LA
Superior Energy ServicesBroussard, LA, USNetworking Engineer- Lafayette, LA
Global Data SystemsLafayette, Louisiana, United States- Full-time
Networking Engineer
Global Data Systems (GDS) is seeking professional Network Engineers. This role is tasked with providing advanced level technical support services to external and internal clients across various locations within assigned areas. The goal is not only to service technical issues, but also to deliver effective and efficient resolution to problems and to ensure that the client understands the resolution. This individual will have experience in multiple areas, but none more pressing than communicating in a professional manner with our internal and external clients on a regular basis. This person will be expected to represent the group in a professional manner and deliver customer satisfaction with a positive, pleasant and professional demeanor and partner vendors to diagnose problems and attain resolution within designated Service Level Agreements
ESSENTIAL JOB FUNCTIONS :
- Successfully communicate technical concepts to both technical and non-technical audiences.
- Provide quality customer service to internal and external customers including thorough and appropriate communication with customer designees.
- Manage assigned tickets, activities, and projects and ensure all activity and time is properly and thoroughly documented.
- Ensure the resolution of customer issues in accordance with SLA obligations.
- Ensure assigned tickets are documented thoroughly and accurately.
- Ensure that required communication with customers regarding outages, updates, status changes, etc. are performed appropriately and in a timely manner in accordance with SLA obligations.
- Participate in meetings for departmental, process, and project planning as required.
- Provide reports for internal and external use as directed.
- Create and maintain network documentation as needed.
- Create and maintain support SOPs (Standard Operating Procedures) as needed.
- This role requires availability for after-hours on-call support, to include nights and weekends remotely and / or onsite at GDS office(s)
EDUCATION and / or EXPERIENCE
Required Knowledge, Abilities, and Skills :
Additional Benefits : Along with getting to work for a great team, GDS also offers the following benefits