Mail processing Jobs in Lubbock, TX

Job Description

On-site, Monday–Thursday: 7:45 AM–5:00 PM | Friday: 8:00 AM–2:00 PM

Cornerstone Audiology is seeking a highly organized, detail-oriented Billing & Accounting Coordinator to support the financial and administrative operations of the practice.

This is an on-site position responsible for keeping revenue records, accounts receivable, payments, invoices, patient accounts, and other financial processes accurate and organized. Insurance billing and claims processing are being transitioned to an outside billing company, and this position will serve as an internal point of contact to help coordinate billing-related matters and ensure outstanding items are addressed.

The person hired for this role will receive hands-on training in Cornerstone Audiology’s existing financial and billing processes to support a smooth transition.

The ideal candidate enjoys working with numbers, catches discrepancies, follows through, and takes ownership of making sure things are completed accurately and on time. This candidate will work closely with a tight-knit team, attending regular meetings and collaborating with other high performers to provide the most exceptional patient care and maximize profitability of the business.

About Cornerstone Audiology:

At Cornerstone Audiology, we believe the best patient care starts with a great team. Our culture is built around four core values: Genuine, Generous, Fun, and Diligent. We work hard, take ownership of our roles, support one another, and genuinely enjoy the people we work with. We’re passionate about serving our patients and our West Texas community with excellence, while creating a workplace where people feel valued, encouraged, and proud of the work they do.

Key Responsibilities

Accounting & Financial Reconciliation

• Complete daily revenue reconciliation
  
• Scan and process electronic check deposits
  
• Process patient and insurance refunds as needed
  
• Maintain and reconcile petty cash and prepare bank deposits
  
• Reconcile hearing aid units with recorded sales
  
• Reconcile monthly direct deposits using reports provided by Anchor Financial Services
  
• Prepare monthly accounts receivable reports
  
• Report monthly revenue collected and sales figures for payroll purposes
  
• Maintain and update the practice’s revenue tracking board and provide reports during team meetings
  

Billing & Patient Accounts

• Serve as an internal point of contact for the outside billing company
  
• Monitor billing activity and follow up on outstanding items or discrepancies
  
• Generate and send patient statements
  
• Assist with patient account questions and coordinate with the billing company when necessary
  
• Monitor accounts receivable and identify items requiring follow-up
  

Payment & Service Plans

• Create payment schedules for in-house monthly hearing aid service plans.
  
• Monitor recurring payments for these plans and update payment information when cards expire or decline
  
• Maintain spreadsheets tracking profitability of hearing aid service plans and manufacturer repairs
  

Accounts Payable & Manufacturer Reconciliation

• Reconcile manufacturer invoices and monthly statements
  
• Coordinate payment of manufacturer invoices
  
• Prepare manufacturer invoice breakdowns for Anchor Financial Services
  
• Research and resolve invoice discrepancies
  
• Process and track practice bills
  

Administrative Support

• Open, sort, and distribute incoming mail
  
• Assist with schedule blocking and adjustments
  
• Maintain accurate spreadsheets, reports, and financial documentation
  
• Communicate with the outside billing company, manufacturers, financial partners, and internal team to resolve outstanding issues
  
• Fill in as needed in other roles within the business during absences of other team members
  

Requirements

• Previous experience in bookkeeping, accounts payable/receivable, insurance billing, patient accounts, financial administration, or a related role
  
• Healthcare or medical practice experience preferred
  
• Strong numerical aptitude with proficiency in spreadsheets, financial records, and basic reconciliation
  
• Exceptional attention to detail and accuracy
  
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines
  
• Ability to identify discrepancies, research issues, and follow through to resolution
  
• Strong written and verbal communication skills with the ability to interact professionally with patients, vendors, billing partners, and internal team members
  
• Ability to handle confidential financial and patient information with discretion
  
• Self-motivated and dependable, with the ability to work independently and take ownership of assigned responsibilities
  

Benefits

• 2 weeks of paid time off
  
• 13 paid holidays per year
  
• Health insurance
  
• 401(k) upon eligibility
  
• 40 hour/week schedule ending at 2:00 every Friday
  

Requirements
Previous experience in bookkeeping, accounts payable/receivable, insurance billing, patient accounts, financial administration, or a related role Healthcare or medical practice experience preferred Strong numerical aptitude with proficiency in spreadsheets, financial records, and basic reconciliation Exceptional attention to detail and accuracy Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines Ability to identify discrepancies, research issues, and follow through to resolution Strong written and verbal communication skills with the ability to interact professionally with patients, vendors, billing partners, and internal team members Ability to handle confidential financial and patient information with discretion Self-motivated and dependable, with the ability to work independently and take ownership of assigned responsibilities