Patient access representative Jobs in Lakeland, FL

This role involves assisting patients with insurance verification, scheduling clinical services, and ensuring pre-registration requirements are met, with a pay rate of $16/hr and eligibility for quarterly bonuses. Responsibilities include maintaining patient information, securing authorizations, ensuring accurate scheduling, and assisting with financial responsibilities. Prior experience in patient access or healthcare is preferred. GetixHealth offers comprehensive benefits, including health coverage, life insurance, (k), and paid time off.

*** Must be able to type a minimum of 35 words per minute (WPM). A typing assessment will be administered during the interview process.***

Key Responsibilities:

• Insurance Verification & Documentation: Capture and verify patient demographics, insurance details (policy numbers, co-pays, deductibles), and benefits eligibility. Secure necessary pre-certifications and authorizations from insurance companies and physician offices.
• Scheduling: Accurately schedule clinical services, ensuring available times are identified and patient demographic and insurance details are confirmed.
• Customer Service: Maintain a professional and helpful relationship with patients, providing support with financial responsibilities and pre-registration requirements.
• Data Entry & Systems Management: Accurately input patient and insurance data into appropriate systems, including procedure/diagnosis codes and authorization details.
• Compliance: Ensure adherence to HIPAA guidelines and organizational policies regarding patient information and financial responsibilities.
• Patient Financial Support: Assist patients in understanding their financial responsibilities and help guide them through the billing and payment processes.
• Team Collaboration: Work closely with internal teams to meet registration goals and minimize errors in scheduling and billing.

Qualifications:

• Education: High School Diploma or GED required. An Associate or Bachelor’s degree in Business, Financial/Healthcare fields is preferred.
• Experience: Minimum of 1 year in patient access, financial services, or healthcare-related roles. 2-3 years of experience preferred.
• Skills:
• Proficiency in medical terminology and insurance protocols.
• Strong communication skills (oral and written).
• Ability to multitask in a fast-paced environment and meet deadlines.
• Experience with hospital billing requirements and documentation processes.
• Knowledge of Protected Health Information (PHI) and HIPAA.
• Ability to work in a team environment and adapt to flexible schedules.
• Bilingual skills are a plus.

About GetixHealth:

Founded in , GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1, dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

Benefits & Incentives:

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.

• Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.

• (k) Plan: Eligible to participate in the company’s (k) plan after 6 months of continuous service.

• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.

• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

GetixHealth is an equal opportunity employer and participates in E-Verify.