Process engineer Jobs in Menifee, CA

Property Administrator

A Property Administrator supports a team of community management staff through timely completion of assigned administrative and project duties. A Property Administrator generates reports, processes architectural applications, issues work orders, and handles client phone calls daily. Additionally, the Property Administrator will serve as the point of contact assisting with the everyday questions and needs of homeowners, primarily specific to violation and architectural application questions and processing. This person will serve as Architectural Review Committee liaison, assist with compliance issues, attend scheduled Committee meetings and perform various administrative duties to support the community and community management team(s) as assigned.

Compensation: $23-25.00/hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

• Interacts and follows up with all Board and/or Committee members and homeowners regarding architectural and/or enforcement issues of the association.
• Interacts and follows up with architectural consultants regarding architectural issues of the association.
• Maintains accurate and complete records as required to implement the Architectural Program properly and effectively.
• Take client calls, manage work order process, interact with vendors, and resolve client matters. Handle questions or calls from board members, homeowners and vendors or refer to the appropriate staff member for assistance.
• Update and produce requested reports for board packets in a clean, orderly, and professional fashion within timeline provided by GM/AGM and/or Supervisor.
• Provide Buddy System backup for assigned buddy during absences.
• Maintain, and update accurate back-up binder.
• Consistent use and maintenance of Connect and Smartwebs, including, but not limited to; Violation, Work Order, Architectural, Task, and Calendar modules, Property Call Log, Info Center, and Community Profile as needed.
• Coordinate with Supervisor to prepare monthly Outlook calendars for deadlines, reports, processes, and standing meetings.
• Coordinate all meeting logistics as required.
• Manage, and process homeowner architectural submission fees.
• Organize and maintain all homeowner and administrative files and perform annual association file cleanout in accordance with company standardized document retention policy, or at the direction of the GM.
• Maintain and upload documents to Smartwebs/ADRC/Connect as requested by GM, or Supervisor per company policy.
• Assist GM in all administrative duties, including, but not limited to; scanning, copying, and emailing of documents as a backup to the Administrative Staff where assistance is deemed necessary by Supervisor.
• Maintain an organized workspace according to company procedures.
• Greet walk-in clients as appropriate.
• Manage client meetings, site visits, meeting follow-up, violation communication and overall processes as assigned.
• Organization and maintenance of all homeowners architectural and landscape plans in an orderly fashion.
• Maintain awareness of Architectural/Design Review Guidelines and other Governing Documents that are related to DRC activities, take minutes during DRC meetings, and prepare responses to applications for residents.
• Consistent use and maintenance of information in Connect, Tasks and other FirstService database programs as assigned.
• Perform site reviews and related correspondence and follow-up as assigned.
• Must have reliable transportation and be able to drive to other work locations, perform site reviews, pick up supplies, etc.
• Coordinate Design Review Committee Architecture or Landscape Modification Application process, collect application forms and supporting documents, enter data in Connect, and prepare material for DRC consideration.
• Interacts and follows up with all Board and/or Committee members and homeowners regarding architectural and/or enforcement issues of the association when necessary.
• Prepares for and attends all Architectural/Design Review Committee meetings and Covenant/ERC Committee meetings as designated by association requirements
• Maintenance of accurate and complete records as required to implement the Enforcement and Architectural Programs properly and effectively. This includes homeowner computer files, violation reports and correspondence, hearing correspondence, plan submittals (pending, approved, and denied), homeowner correspondence, tract maps noting status of each lot, etc.
• Complete company training as assigned, attend all mandatory company functions, and adhere to FirstService Residential operational procedures
• Complete payroll entries each day in accordance with employee handbook.
• Must have reliable transportation and be able to drive to other work locations, perform site reviews, pick up supplies, etc.
• Other projects, opportunities or assignments as may be deemed needed and appropriate for this position.
• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Skills & Qualifications:

• Ability to work under tight deadlines and consistently meet deadlines.
• Exhibit professionalism, professional attire, and demeanor at all times.
• Maintain reliable transportation to assigned clients.
• Demonstrates effective communication skills consisting of oral, written and listening skills.
• Excellent customer service background/skills
• Demonstrates problem-solving abilities.
• High level of attention to detail
• Ability to draft correspondence and respond to inquiries and client concerns effectively and independently.
• Must be proficient with computer programs needed for specific position including Microsoft Outlook, Word, Excel, and Power Point.
• Demonstrates organizational skills and ability to independently prioritize daily workload.
• Must have minimum typing speed of 40 WPM.
• Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and; respecting the diversity of our workforce in actions, words and deeds.

Education & Experience:

• Must have a minimum of a GED or a High School Diploma.
• Must have a customer service background and administrative experience.

Physical Requirements and Working Environment:

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients.
• Valid California Drivers License and State mandated vehicle insurance, and registration.
• Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance.
• Ability to work late into evenings as required for board meeting attendance.

Tools & Equipment Used:

• General office equipment

Travel:

• Occasional travel for business/community needs.
• Inspection Drives

Schedule:

• MondayFriday with some Saturdays from 8:30 AM to 5:30 PM.

What We Offer:

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services