Service coordinator Jobs in Salt Lake City, UT

Position Title:

Forest Area Service Coordinator

Job Description:

Salt Lake City has an urban forest of 90,000 public trees in its streets and parks that improve the lives of citizens on a daily basis. Join a team of the state’s top arborists that oversee and maximize this great resource! The City has recently made historic investments in our parks, trails, and urban forest. Make 2023 the year you join an organization that is committed to preserving and enhancing the world around us.


The Urban Forestry Division of Salt Lake City is looking for a knowledgeable and personable Service Coordination Arborist to assist with management of the City’s urban forest. Under the direction of the Urban Forestry Services Supervisor, the service coordination arborist will have the opportunity to protect, maintain, and grow the city’s tree canopy by evaluating requests for service from the public, prescribing maintenance work to the City’s trees, and developing and implementing various projects.

Compensation is $28.05/hr to $34.76/hr depending on qualifications or experience. This position also includes a robust benefits package. Learn more about our benefits here: Salt Lake City Benefits.

This position will remain open until filled and may close at any time without notice.

The position will require the following:

1. Frequent exposure to outdoor weather in all seasons and moderate physical exertion associated with pruning, trimming, lifting, and bending.

2. Frequent driving to and from work sites and frequent sitting at a computer and keyboard.

3. Intermittent exposure to stress due to human behavior and occasional irregular working hours.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

RESPONSIBILITIES:

1. Appraises, evaluates, and diagnoses trees, shrubs, and other vegetation on property owned or maintained by Salt Lake City Corporation to determine maintenance needs based on species, location, condition, size, health, and safety of trees. Coordinates tree services with city residents, businesses, Community Councils, and other stakeholders. Prepares, administers, and specifies work assignments for contractual crews, city crews, and office staff.

2. Responds to citizen questions/concerns and requests/complaints on a daily basis. Resolves problems or relays them to the appropriate division or department.

3. Develops, distributes, and delivers presentations regarding urban forest health, services, and forecast. Perform information and education outreach activities possibly including academia, civic, youth, and media. Reviews construction plans and provides guidance to advance forest sustainability.

4. Assists with the development, implementation, and administers short-range and long-range maintenance projects/objectives for providing service to the urban forest. Prepares and implements maintenance scheduling plans.

5. Oversees, manages and modifies electronic forest databases and information systems. Manages multiple computerized record keeping systems. Provides recommendations for updating and improving systems.

6. Provides consultation to field crews to ensure compliance with arboricultural/forestry standards. Administers services for contractual spraying, pruning, removal and 24-7 storm-related service of City trees. Issues and monitors for compliance city tree permits.

7. Administers and assists with projects delegated by the Urban Forester.

8. Meets with contractors in person, on-site, and via phone on proper tree care practices and industry standards. Works with other city divisions, and departments to review building and development plans to foster the protection and care of city street trees.

9. Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Two years post-high school study in Horticulture, Urban Forestry, or a related field plus 1 year of related experience, or three years’ experience in the same aforementioned fields. Education and experience may be substituted one for the other on a year-for-year basis.

• One year of customer service experience.

• Working knowledge of trees indigenous and zoned for the Salt Lake Valley and their associated insect and disease occurrence and interventions. Ability to use computerized systems to maintain histories and inventories. Knowledge of correct pruning techniques. Familiar with tools, supplies and equipment standard to the tree care industry.

• Must have valid state driver’s license or Utah driving privilege card in order to drive City vehicle.

• Certification by the International Society of Arboriculture (ISA) required within 12 months of hire.

• Ability to oversee and manage urban forestry program in forester’s absence.

• Ability to communicate well both orally and in writing with individuals of diverse backgrounds.

DESIRED QUALIFICATIONS:

1. Experience in working effectively with the public and various government organizations.

2. Ability to speak and write in Spanish.

WORKING CONDITIONS:

• Frequent exposure to out-of-doors working conditions, including storms, heat, cold, dampness, dust, dirt and grease. Frequent driving to and from inspection and maintenance sites. Frequent sitting at computer keyboard. Moderate physical exertion associated with pruning, trimming, lifting and bending. Occasional exposure to pesticides, and heights of greater than 100 feet when doing inspections from aerial bucket truck.

• Intermittent exposure to stress as a result of human behavior.

• Irregular working hours may be required.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time

DEPARTMENT

Public Lands

Full Time/Part Time:

Full time

Scheduled Hours:

40