User testing Jobs in Ann Arbor, MI

Department Manager (cGMP Testing)

Job Locations US-MI-Ann Arbor

2025-15553

Overview

Element Ann Arbor has an opportunity for a Department Manager (cGMP Testing) to join our growing team in Michigan. In this role you will be a member of the operational leadership team reporting to the Operations Manager or General Manager and perform a variety of leadership responsibilities within the department to insure timely and accurate test results are delivered. All Operational Leadership positions must be proficient in a number of core business skills including but not limited to compliance to established safety rules, code of conduct, and company policies and procedures.

The Department Manager (cGMP Testing) will provide leadership to ensure a seamless transition from validation to sample analysis laboratories, driving the development and sustainment of critical capabilities and implementing enhanced process controls. This role leads a team responsible for both small and large molecule drug analysis, collaborating cross-functionally within the site and across the broader network to develop strategic capabilities that align with the site's mission and technical objectives. The ideal candidate will possess strong expertise in Quality Control operations and quality systems, with a focus on compliance, process optimization, and continuous improvement.

This is an exciting opportunity for an experienced Quality Control and cGMP Sample Analysis Leader to contribute significantly to a growing organization dedicated to maintaining the highest standards in servicing for biologics and small molecule pharmaceutical development organizations around the world.

Responsibilities

Ensure current method validations and proper execution of test procedures, including bioassay methods, binding assays, and small molecule analysis assays, following industry guidelines and client-specific requirements.

• Manage laboratory equipment upkeep, calibration, and preventive maintenance, ensuring proper documentation in logbooks and electronic management systems in collaboration with the metrology and laboratory operations teams.
• Stay updated on compendial changes and ensure compliance with relevant standards, particularly those specific to CROs, CDMOs, and QC operations.
• Manage external client / partner relationships providing laboratory services and materials, ensuring quality and cost-effectiveness while meeting regulatory and contractual obligations.
• Coordinate with Finance to maintain appropriate inventory levels and ensure budget adherence, optimizing resources for timely deliverables.
• Contribute to establishing phase-appropriate specifications that meet regulatory requirements and align with client expectations in a CRO setting.
• Maintain data integrity for all applications and executed work, ensuring high-quality, accurate data generation and reporting.
• Generate protocols, technical reports, and manage QC change controls, test procedure revisions, SOP updates, laboratory investigations, and root cause analyses, ensuring compliance with industry standards and client requirements.
• Escalate critical quality issues to management as needed, ensuring swift corrective actions to mitigate risks and uphold quality.
• Conduct internal audits to ensure cGMP compliance, maintaining a focus on continuous improvement and adherence to quality systems in a CRO environment.
• Write and revise Quality Systems SOPs to maintain regulatory compliance, ensuring alignment with CRO-specific processes and standards.
• Lead training and development for team members to foster a culture of continuous improvement, ensuring all personnel are equipped with the necessary skills for success in a CRO QC role.
• Ensure compliance with health and safety regulations (e.g., OSHA) and maintain a safe work environment, adhering to safety standards specific to laboratory and CRO settings.
• Collaborate with the team to achieve organizational goals and implement strategies, fostering an environment of teamwork and goal-oriented outcomes.
• Lead a team of QC and sample analysts, ensuring resource allocation and day-to-day scheduling for sample analysis and related activities to meet client deadlines and regulatory standards.

Skills / Qualifications

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Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following : age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.