Talent.com

Remote Temporary Jobs in Kansas City, KS

Last updated: 1 hour ago
  • Promoted
Field Service Supervisor

Field Service Supervisor

FrontmatecKansas City, MO, United States
Full-time +1
Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-sc...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
SM-Security Officer I

SM-Security Officer I

AdventHealthOverland Park, KS, US
Full-time +1
All the benefits and perks you need for you and your family : .Whole Person Wellbeing Resources.Mental Health Resources and Support. Joining AdventHealth is about being part of something bigger.It's a...Show moreLast updated: 1 hour ago
Medical Scheduler

Medical Scheduler

Eye Care Partners Career OpportunitiesOverland Park, KS, US
Full-time +1
EyeCare Partners is the nation's leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our pat...Show moreLast updated: 20 days ago
Field Service Supervisor

Field Service Supervisor

FrontmatecKansas City, MO, United States
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you.

We are seeking an experienced Supervisor to manage and support our Team Leads in delivering exceptional service and support. The Field Service Supervisor will oversee and coordinate the activities of a team of field service technicians to ensure the timely and efficient installation, maintenance, and repair of equipment and machinery at customer sites. This role requires strong leadership skills, technical expertise, and a customer-centric approach.

Responsibilities :

General Supervisory Tasks

  • Conduct regular team meetings to discuss performance, updates, and any issues.
  • Identify opportunities for process improvements and implement changes to enhance team performance and service quality.
  • Supervise, mentor, and motivate field service technicians, ensuring they adhere to company policies, safety regulations, and quality standards.
  • Develop and maintain work schedules for field service technicians, ensuring optimal resource allocation.

Customer Focused Tasks

  • Oversee the resolution of customer issues, ensuring they are addressed promptly and satisfactorily.
  • Maintain accurate records of service activities and participate in bi-weekly calls with customers.
  • Ensure that the team has the necessary tools, equipment, and resources to perform their duties.
  • Participate in and schedule exit meetings with customers and keep detailed notes on action items, follow ups, and customer required tasks as well.

    • Service Team Focused Tasks

  • Participate actively in the resource coordination on a weekly basis.
  • Monitor and participate in the service report process.
  • Ensure that the team has the necessary tools, equipment, and resources to perform their duties.
  • Identify training needs and opportunities for professional development of the field service team, working with the Training Coordinator to develop their training plan.
  • Regularly visit jobs and job sites that your team is performing work at to validate the execution of our safety practices, the quality of our service, and the way that our team is representing Frontmatec in the field.

    • Continuous Improvement Tasks

  • Participate in the DMS (daily management system) representing Field service.
  • Work with various teams in maintaining and improving the CRM (customer relationship management system)
  • Gather feedback from field service technicians in regard to safety hazards, equipment design, ergonomics, serviceability of the equipment, tools and safety PPE and put into place corrective measures.

    • Qualifications

  • Great understanding of Microsoft Office
  • Ability to read and interpret technical manuals, schematics, and blueprints.
  • Competence in using field service management software and mobile applications.
  • Awareness of industry safety standards and regulations, including OSHA guidelines.

    • Education

  • Professional or college degree in electromechanics or automation.
  • Strong knowledge of the equipment and machinery relevant to the industry, proficiency in troubleshooting and repair techniques.
  • Minimum of 5 years of field service experience, with at least 2 years in a supervisory role.
  • Demonstrated ability to manage customer relationships and deliver high levels of customer satisfaction.

    • Conditions

  • Regular travel to customer sites.
  • Work may involve exposure to varying environmental conditions.
  • Availability for on-call support and emergency service.

    • Why Frontmatec?

  • Competitive salary
  • Medical, Dental, Vision, STD / LTD, FSA, HSA -Significant company contribution towards your benefits for full-time employees
  • 401(k) Options
  • Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases
  • Monthly team activities