Assistant I, Student Life Social Media Content (Temp/Hourly)
Job Description :
Description of Duties and Tasks
Provide office and administrative support to Student Life personnel.
Works with Student Life staff to manage the department’s social media presence.
Attends campus activities and events to capture live social media content and optimize promotional opportunities for the college.
Engages and builds Student Life's presence amongst the ACC community by driving brand awareness and growing ACC Student Life’s reach to its diverse audiences.
Assists in maintaining the ACC Student Life social media content calendar for all major platforms, curating and posting to each channel, following best practice guidelines.
Coordinates live conversations on platforms to facilitate engaging, two-way conversations.
Assists in creating original and engaging social media content that fits ACC Student Life’s mission and vision statement.
Tracks emerging trends, communities, and platforms and recommends engagement where relevant for the department and college.
Suggests content optimization to gain new followers and provides a baseline for better engagement.
Conceptualizes new ways to increase ACC Student Life awareness and user engagement (tabling, account takeovers, giveaway campaigns, design contests, etc).
Utilizes organizational and planning skills with attention to detail and follow-through.
Other duties as assigned.
Knowledge
Office procedures and practices.
Customer service techniques.
Familiarity and working knowledge of social media efficiency tools.
Demonstrate effective customer service and communication techniques.
Demonstrate proficiency in using current social media platforms, scheduling tools, graphic design applications, standard word processing, databases, virtual platforms (such as Google Meet and Zoom), and presentation software.
Maintaining an adaptive & cooperative work schedule
Represent Student Life with professionalism and diplomacy
Work is routinely performed in a hybrid environment
Skills
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Strong interpersonal and teamwork abilities.
Effectively using strong interpersonal and communications skills, including tact and diplomacy.
Effectively using organizational and planning skills.
Entering data, maintaining files, and performing other clerical duties.
Strong verbal and writing / grammatical skills, as well as the ability to present information and ideas logically and clearly; keen eye for detail.
Effective customer orientation when working with a diverse population.
Technology Skills
Use a variety of spreadsheet, word processing, database, and presentation software.
Use social media platforms, work with desktop publishing, and update web pages.
Required Work Experience
One year of related work experience, which may include paid or unpaid internships.
Other Requirements
Valid Driver's License.
Reliable Transportation.
Driving between ACC Campus locations will be required.
Physical Requirements
Work is routinely performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
Occasional lifting of objects up to 25 pounds.
Safety
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
Pay Rate
$22.00 / Hour
Number of Openings :
Job Posting Close Date :
May 31, 2024
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