Remote Customer Service Representative
Responsibilities :
Provide friendly and efficient customer support via phone, email, and chat.
Resolve customer inquiries and issues promptly and accurately.
Ensure customer satisfaction by delivering high-quality service.
Adhere to company policies and procedures.
Requirements :
Strong communication and interpersonal skills.
Ability to work effectively in a team environment.
Basic computer proficiency.
High school diploma or equivalent.
Prior customer service experience is a plus.
Starting Pay : $10 - $17 per hour, based on experience and qualifications.
U.S Residents ONLY
Equipment is NOT PROVIDED
Equipment Qualifications :
- Hard Drive Space : Applicants must have access to a computer or laptop with a minimum of 20-60 GB of available hard drive space.
- Operating System : A computer or laptop with Windows 10 or 11 operating system is required.
- Internet Connectivity : Ability to connect to the internet via an ethernet cord. Stable internet connection with a latency threshold between 50-120 ms.
- Headset Compatibility : Access to a USB headset or a computer with an earphone port for headset connectivity is necessary for clear communication during customer interactions.
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