Innova Solutions is immediately hiring for a Customer Service Specialist
Position type : Full-time Contract to Hire
Duration : 12 Months plus
Location : Hybrid Salt Lake City, UT
As a Customer Service Specialist, you will :
- Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.
- Review and analyze basic or tactical Customer Service assignments or challenges that require research evaluation and selection of alternatives related to low-to-medium risk deliverables.
- Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function policies procedures and compliance requirements.
- Provide information to client personnel in Customer Service.
Required Qualifications :
2 years of Customer Service Financial Services or Contact Center experience or equivalent demonstrated through one or a combination of the following : work or consulting experience training military experience education.
Tom Irtis
Technical Recruiter
PAY RANGE AND BENEFITS :
Pay Range* : $30- $35 per hour on W2
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits(based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
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